Director, Treasury Operations

Job Title

The salary range for this job posting is $ - $ annually + bonus + benefits.

Pay Type:

Salary

This role will work a hybrid schedule in our Columbus, Ohio office and report to the Senior Vice President, Treasury.

• Manage the treasury services unit and a team of billing specialists.
• Manage daily cash positioning and liquidity activities, including cash forecasting, bank account monitoring, and short-term funding requirements
• Oversee the accurate processing and application of customer payments received through ACH, wire, lockbox, and check transactions.
• Lead collection efforts on aged and complex receivable accounts to improve cash flow and reduce delinquency levels.
• Manage relationships with outsourced collection agencies and vendors, including performance monitoring, service-level oversight, compliance reviews, and recovery reporting.
• Analyze collection results, aging trends, and recovery metrics, providing recommendations to improve collection effectiveness and reduce bad debt exposure
• Serve as a liaison between Treasury, Accounting, Billing, and business units to resolve payment disputes and collection issues.
• Develop and implement process improvements, automation opportunities, and enhanced controls across treasury operations and collections activities.
• Support banking initiatives, treasury projects, audits, and regulatory reporting requirements.

• Other duties as assigned

• Bachelor's degree in finance, accounting, business administration, or related field, required.
• Certified Public Accountant Preferred
• 5+ years of experience in treasury, cash management, accounting, collections, accounts receivable, or banking operations.
• 3+ years leadership experience with a proven ability to identify, develop and retain top talent.
• Strong knowledge of liquidity management, cash forecasting, banking services, and collection practices.
• Experience managing third-party collection vendors or outsourced service providers preferred.
• Advanced analytical, communication, and problem-solving skills.
• Proficiency with treasury workstations, banking platforms, ERP systems, and Microsoft Excel.

This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it.

Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.

We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally.

Encova Insurance is an EOE/E-Verify employer.