Senior Manager- Collections Strategy and Analytics

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Job Summary The Senior Manager of Collections Strategy & Analytics provides senior-level leadership for collections strategy design, portfolio performance analysis, and analytical governance. This role is accountable for portfolio-level outcomes, establishes governance and quality standards, and ensures collection strategies align with credit risk objectives, operational capacity, customer treatment expectations, and financial goals. Beyond team leadership, the Senior Manager drives strategy development, test prioritization, and investment decisions by evaluating financial tradeoffs, assessing impacts to portfolio performance and operating costs, and incorporating forecasting considerations into decision-making.

The role partners with cross-functional stakeholders to align priorities, support strategic initiatives, and deliver insights that drive business performance and operational effectiveness.

Essential Job Functions Partner with Operations and Advanced Analytics to set the strategic direction, prioritization, and optimization of collection strategies across delinquent portfolios. Evaluate performance drivers and treatment tradeoffs, translating insights into recommendations that improve portfolio performance and support enterprise objectives.

- (35%)Lead the governance, measurement, and evaluation of collection strategies across delinquent portfolios. Establish analytical standards, assess strategy and test performance, quantify impacts to key business metrics, and partner cross functionally to deliver financially sound, operationally scalable recommendations for leadership decision making.

- (25%)Lead and develop a team of Analysts and Lead Analysts through coaching, succession planning, and performance management. Establish operating routines that drive accountability, quality, engagement, and scalable team performance.

- (25%)Communicate strategy performance, analytical insights, and recommendations to senior and executive leaders. Influence decisions through clear storytelling, sound judgment, and effective communication of business outcomes, risks, and tradeoffs.

- (15%)We currently have the ability to offer our Senior Manager
- Collections Strategy and Analytics position at varying levels. Candidates will be assessed based upon several factors including, but not limited to, education, experience, and skill set.

Senior Manager
- Collections Strategy and Analytics

Minimum Qualifications High School Diploma or GED
10-13 years of experience in analytics or financial forecasting and/or credit risk analysis3+ years of leadership experienceManager
- Collections Strategy and Analytics

Minimum Qualifications High School Diploma or GED8-10 years of experience in analytics, financial forecasting, collections strategy, and/or credit risk analysis3+ years leading project(s), mentoring, and/or coaching experience

Preferred Qualifications Bachelor’s Degree in Finance, Accounting, Statistics or Economics
15+ years of experience in analytics or financial forecasting and/or credit risk analysis

Skills

Fraud Analysis Analytics Insights Credit Risk Analysis Pivot Tables Structured Query Language (SQL)
Financial Analysis Financial Research Collections Strategies

Reports To:

Director and above

Direct Reports: 2 - 5

Work Environment Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.

Travel Ability to travel up to 10% annually

Physical and Mental Requirements To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

Communicate/Hearing Communicate/Talking Move/Traverse Reaching Standing Stationary  Position/Seated Typing/Writing Other Duties This job description is illustrative of the types of…