Training Officer

Job Description - Training Officer (2600015T)

Training Officer (2600015T)

Job & Family Services

Agency Contact Name and Information : odjfscareerso.gov

Mar 1, 2026, 4:59:00 AM

James A Rhodes Office Tower 31 30 East Broad Street 31st Floor Columbus 43215

United States of America-OHIO-Franklin County-Columbus

Compensation : $27.92

Full-time

Union : OCSEA

Training

Technical Skills :
Training

Professional Skills :
Attention to Detail, Coaching, Critical Thinking, Managing Meetings, Presenting, Public Speaking, Verbal Communication, Written Communication

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Office of Child Support

This position is in the Office of Child Support (OCS) which establishes policies and guidelines for the child support program based on federal and state laws. Ohio's child support program provides services to help ensure that children receive the financial and medical support they are legally entitled to and deserve. Lean more about the office by visiting the ODJFS OCS website.

• Research child support policy and system information to develop training presentations and materials.
• Deliver training to county and state child support professionals and assist in the facilitation of training sessions.
• Perform after training session duties, including tracking attendance, reviewing evaluation feedback, and updating handouts and question and answer documents.
• Collaborate as needed with other OCS units, ODJFS offices, and county partners to produce training.
• Monitor a shared email inbox and respond to inquiries.

• Good customer service and interpersonal skills.
• Excellent verbal and written communication.
• Comfortable with public speaking and presenting to an audience, in person and/or virtually.
• Knowledge of Microsoft Office software (i.e., Word, PowerPoint, Excel, Teams, Outlook).
• Knowledge of eLearning training development software (i.e., Adobe Captivate, Articulate 360, Lectora).
• Familiarity of adult learning principles and a passion for learning.

• You will be responsible for creating and conducting training that requires in-depth knowledge of child support policy and systems.

Full-time.

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

James

A. Rhodes State Office Tower, 30 East Broad St., Floor 31, Columbus, Ohio 43215.

As needed within the state of Ohio for ad hoc or regional county training.

PN: .

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

* Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

The ideal candidate, at minimum, must have the following:

• 6 courses in human resources, education, sociology or psychology…