Title Management Specialist; Atn

• Location 220 East Campus View Boulevard, Columbus, OH, 43235, United States
• Base Pay $20.45 / Hour
• Employee Type Non-Exempt
• Manage Others No

• Name Human Resources & Training
• Phone

The primary purpose of the Title Management Specialist classification is to, under general supervision, act as a cashier, review, approve and issue documents, and assist customers regarding the issuance of legal documents, vehicle titles, court filings, and notary requirements.

Assists customers (e.g., businesses, attorneys, general public, governmental agencies, vehicle dealerships, financial institutions), in-person or by telephone, regarding the issuance of legal documents, vehicle titles, court filings, and notary requirements. Reviews documents submitted by customers to determine if sufficient evidence is presented in order to issue a certificate of title. Processes transactions, determining authenticity of documentation, issuance, and transfer of vehicle title documents.

Answers questions regarding title procedures, forms, case information, court dates, and routine, daily procedural matters. Directs callers to appropriate section/department. Reviews and approves all electronic titling transactions (e.g., duplicate, replacement, resale, retail, probate, court ordered titles) and verifies authenticity of the documents submitted. Utilizes the following resources in decision making:
Ohio Department of Taxation Sales and Use tax laws, State and Federal laws pertaining to the import and export of motor vehicles, Ohio Department of Natural Resources laws and regulations pertaining to the sale and use of watercraft, Ohio State Highway Patrol policies and procedures for salvage and rebuilt motor vehicles, Probate requirements for Ohio counties, motor vehicle titling requirements for other US states, and Bureau of Motor Vehicle fraudulent document procedures.

Knowledge of office practices & procedures; agency policies & procedures; government structure & process. Skill in transcription; typing; word processing; equipment operations. Ability to deal with problems involving several variables in familiar context; interpret variety of instructions in written, oral, picture, or schedule form; define problems, collect data, establish facts & draw valid conclusions; comprehend & record figures accurately; add, subtract, multiply & divide whole numbers;

copy records precisely without error; complete routine forms; maintain accurate records; prepare meaningful, concise & accurate reports; gather, collate & classify information about data, people or things; handle sensitive inquiries from & contacts with officials & general public; resolve complaints from angry citizens & government officials.

High school diploma or GED, with six (6) months of clerical experience; or any equivalent combination of training and experience.

No special license or certification is required.

Non required.

May occasionally work on weekends.

Benefits include:

• 13 Paid Holidays
• Paid sick, vacation, and personal leave
• Up to $30,000 in Tuition Reimbursement
• Public Service Loan Forgiveness
• 8 weeks of Paid Family Leave
• Employee Wellness Solutions
• Comprehensive and affordable medical, dental, vision, and behavioral health all-in-one package
• Family Forming Program:
  Adoption and Fertility Benefits
• Reduced Deductible Incentive
• Life Insurance
• 14% Employer contribution to Ohio Public Employees Retirement System
• Short-term and Long-term Disability Insurance
• Flexible Spending Accounts (Healthcare & Dependent Care)