Human Services Developer

Job Description - Human Services Developer (2600052O) Organization

Job & Family Services

Agency Contact Name and Information: odjfscareerso.gov

Jul 25, 2026, 3:59:00 AM

James A Rhodes Office Tower 31 30 East Broad Street 31st Floor Columbus 43215

United States of America-OHIO-Franklin County-Columbus

$36.01 per hour

Full-time

1199

Human Services

Human Services, Policy Direction

Analyzation, Attention to Detail, Collaboration, Consultation, Critical Thinking, Interpreting Data, Organizing and Planning, Presenting, Public Speaking, Responsiveness, Verbal Communication, Written Communication

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands‑on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

The Office of Family Assistance (OFA) provides policy, operational, technical assistance and training support for safety net programs that assist low-income Ohioans. This includes:
Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency (PRC) programs;
Food assistance programs including the Supplemental Nutrition Assistance Program (SNAP), the Summer Electronic Benefit Transfer (EBT) Program, the Commodity Supplemental Food Program (CSFP) and the Emergency Food Assistance Program (TEFAP);
Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage.

In this position, you will be responsible for researching, analyzing, formulating/revising, and implementing policies, procedures, and/or administrative rules for assigned human services program area(s) based upon federal acts where guidelines are non‑specific.

Duties include:

• Establish state's minimum standard of practice (e.g., TANF; OWF; PRC; SNAP; Refugee Cash Assistance).
• Develop and present training to agency staff and to County Departments of Job and Family Services (CDJFS) staff on new initiatives and/or policy.
• Plan, organize and participate in training conferences and workshops.
• Provide consultation and technical assistance in program development, evaluation, and revisions to CDJFS directors, administrators, and other staff.
• Monitor and evaluate assigned CDJFS operations to determine compliance with state and federal regulations, state hearing decisions, Quality Assurance (QA) findings, and reporting requirements.
• Coordinate with other agency departments and employees to ensure uniformity in policy responses and technical assistance.

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

This position will be headquartered at the James

A. Rhodes State Officer Tower - 30

E. Broad Street, Columbus, OH 43215.

Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid driver license.

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At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan…