Human Services Developer (Child & Family Services

If you’re motivated by improving outcomes for children, families, and vulnerable adults, this role gives you a chance to influence how services are delivered across the state—not just in one office, but at a systems level.

In this role, you’ll work both independently and with a team to strengthen human services programs such as child protection, foster care and permanency, and adult protective services. A big part of your work will be shaping how these programs operate. You’ll research and interpret federal laws, court decisions, and policy guidance, then turn that into clear policies, procedures, and standards that agencies across the state follow.

You’ll also act as a trusted advisor to local partners—including county child welfare agencies, job and family services departments, courts, and private providers. That means helping them solve problems, improve performance, and meet federal and state expectations.

• Help local agencies improve outcomes for children and families in safety, permanency, and well-being
• Analyze program data to identify trends, gaps, and opportunities for improvement
• Support agencies in meeting federal review standards and state performance goals
• Monitor programs to ensure compliance and consistency across counties
• Contribute to quality improvement efforts and corrective action plans
• Respond to questions and concerns from agencies, stakeholders, and the public
• Deliver training and guidance to strengthen service delivery systems

This is a mix of policy, data, and people-focused work. On any given week, you might:

• Review case or program data and translate it into actionable recommendations
• Meet with agency leaders to troubleshoot challenges
• Help develop strategies to improve outcomes in underperforming areas
• Write reports or guidance that influence statewide practice

You’ll collaborate regularly with state colleagues and local partners, and your work will directly shape how services are delivered in communities.

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

1199/13

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

$36.01

$37.75

$39.64

$41.53

$43.56

$45.72

$47.95

$50.37

$74,901

$78,520

$82,451

$86,382

$90,605

$95,098

$99,736

$104,770

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Completion of undergraduate core program in social or behavioral science, health services public administration, public policy management or comparable field; 36 mos. exp. in researching, developing or implementing policies related to social services, health services, public policy or comparable field; 12 mos. trg. or 12 mos. exp. in research methodology, measurement & testing, analysis of variance & survey sampling; 6 mos.

trg. or 6 mos. exp. in use of computer hardware & software used for spreadsheets, statistical analysis, graphics presentation & word processing.

• Or completion of graduate course coursework in social or behavioral science, health services public administration, public policy management or comparable field; 24 mos. exp. in researching, developing or implementing policies related to social services, health services, public policy or comparable field; 6 mos. trg. or 6 mos. exp. in use of computer hardware & software used for spreadsheets, statistical analysis, graphics presentation & word processing.
• Or 24…