Fraud Investigator - Intermittent

Office of Family Assistance

The Office of Family Assistance (OFA) provides policy, operational, technical assistance and training support for safety net programs that assist low-income Ohioans. This includes:
Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency (PRC) programs;
Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer Electronic Benefit Transfer (EBT) Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP);
Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage.

• Review fraud referrals and reports of skimming and/or scamming
• Conduct investigations of reported SNAP and/or TANF fraud
• Interview recipients, providers, and/or other third parties related to a fraud referral
• Calculate claims and enter into appropriate tracking or eligibility system
• Determine if claims meet the definition of intentional fraud
• Create and maintain claims related documentation
• Monitor claims for recoupment
• Monitor key fraud indicator, high balance, and duplicate address reports and conduct additional investigation or refer to county as needed
• Monitor and analyze skimming and scamming data
• Retrieve skimming devices
• Facilitate fraud related discussions across multiple teams
• Complete special fraud related activities as needed
• Other duties as assigned

• Experience in reviewing SNAP and/or TANF fraud cases
• Customer service skills (important in interviewing customers)
• Ability to access and read case data in the Ohio Benefits and Electronic Document Management System (EDMS)
• Must be detail oriented and well organized
• Must possess efficient time management and multi-tasking skills
• Must be able to work independently as well as collaborate across multiple teams

Schedule: Part-time.

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

This is an intermittent, temporary position. The final candidate selected for this position will not be permitted to exceed 1,000 hours worked per fiscal year (July 1st - June 30th). This position is Unclassified per ORC 124.11(A) (29).

Location: Rhodes State Officer Tower - 30

E. Broad Street, FL 31, Columbus, OH 43215.

Travel: Occasional travel within the state of Ohio.

• Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file;

• Or 30 mos. trg. or 30 mos. exp. as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description;
• Valid driver's license.

• Or 30 mos. trg. or 30 mos. investigative exp. with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description;
• Valid driver's license.

• The equivalent of Minimum Class Qualifications For Employment noted above.

This position is in the State of Ohio’s OCSEA/AFSCME Pay Schedule, Pay Range 31. Unless required by legislation or union contract, salary will be the minimum salary of that pay range (step 1, currently $28.76 per hour).

Hourly -- $28.76

Job & Family Services

odjfscareerso.gov

James A Rhodes Office Tower 31

United States of America-OHIO-Franklin County-Columbus

Investigation

Interviewing, Investigation

Analyzation, Attention to Detail, Listening, Observation, Proofreading

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.