Medical Assistant- Primary Care

Med One is setting the standard for patient care. We are an independent, hospital medicine practice of more than 220 physicians and advanced practice clinicians, as well as more than 40 administrative staff, who are united by a single purpose—to make healthcare better. It’s been our mission from day one, and we are relentless in our pursuit to improve the delivery of high-quality care for our patients and our partners.

We are seeking a Medical Assistant who will serve as a key clinical support role for our new Primary Care office. The MA is responsible for assisting providers with patient care, performing clinical procedures, and supporting daily operations to ensure a smooth and efficient experience for both patients and staff. As a frontline member of the care team, the Medical Assistant plays a crucial role in delivering compassionate, high-quality care and maintaining a professional, patient-centered environment.

• Field questions and e-mails/texts from all Primary Care Providers
• Answer calls and handle patient/family complaints
• Upload new patient face sheet to billing company and compile accurate and verified insurance information
• Assist with EMR issues and EMR tasks as needed
• Obtain and record patient vital signs, medical histories, and chief complaints.
• Prepare examination rooms and assist providers during patient examinations and procedures.
• Administer injections, perform phlebotomy, and conduct basic laboratory tests as directed.
• Schedule patient appointments, referrals, and follow-up visits, ensuring continuity of care.
• Manage and update patient records in the EMR system accurately and promptly.
• Educate patients on medication instructions, preventive care, and post-visit guidelines.
• Maintain inventory of medical supplies and ensure equipment is sanitized and functioning properly.
• Adhere to infection control protocols and clinic policies to ensure patient and staff safety

High school diploma or equivalent

• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• CPR Certification preferred.

Prior primary care experience preferred but not required

• Flexibility
• Clinical knowledge
• Highly organized and professional
• Cheerful and friendly demeanor
• Ability to manage multiple tasks and see them through to completion despite frequent disruptions
• Ability to establish and maintain effective working relationships with providers, management, staff and contacts within the hospital and outside the organization
• Strong verbal and written communication skills
• Familiarity with medical terminology
• Ability to work independently with little to no supervision
• Ability to establish and maintain effective working relationships with providers, staff and contacts outside the organization
• Able to maintain strict patient confidentiality and follow HIPAA rules and regulations
• Proficient use of Microsoft Office applications (Word, Excel)
• Efficient and accurate typing skills
• Preferred
  - Athena Health EMR System proficiency

• Employer-paid employee medical insurance
• Employer-paid employee short- and long-term disability
• Employer-paid employee life insurance
• Optional dental and vision insurance
• Company-sponsored 401(k) plan, plus company match of 6% with immediate vesting
• Employees are eligible for 401K contributions beginning the first day of the month following their full-time employment
• Optional Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Voluntary Life & AD&D coverage
• Paid Cell phone service through Verizon
• Internet stipend
• Free parking at all care site locations
• Branded Med One apparel covered at 50%
• Competitive salary and annual bonus

We find the most compelling benefits are those that can come only from being part of a rare, cohesive team:

• Collegiality
• Job satisfaction
• Shared accountability and responsibility
• Mutual respect and support
• Pride in belonging to an elite team of providers