Certified Community Health Worker

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Community Health Worker (CHW) will work with patients at Ohio Health who are identified as having non-clinical barriers to engaging in treatment plans and recommendations. The goal of the CHW is to work with the multidisciplinary team to identify barriers to the patient’s health care and coordinate support services and community based resources to address those barriers with the patient. In addition, this position provides individual consultation and follow up based on Social Determinants of Health, patient demographics and lack of resources, and coordinates support for clients.

Direct patient support (60%):

Must have access to reliable transportation

Meet individually with patients (face to face or telephonic) to conduct intake interviews and identify non-clinical barriers

May include home visits or community based visits based on severity of patient risk.

Coordinate support services or community resources for patients and provide basic health promotion education.

Facilitates patients adherence to treatment plans and help access affordable medication

Develop and track measurable and time bound goals with patient

Maintain HIPAA compliance

Communicate importance of adherence to plan of care (developed by multidisciplinary team)

Convey importance of healthy lifestyle choices (nutrition, exercise, stress mgmt.) and adverse health impacts of smoking, drinking, and drug use

Communication with health care team (20%):

Document interactions with patients and communicate regularly with Care team;
Develop and maintain relationships with community resources to ensure Coordination of care for patients

Engage in multidisciplinary care team huddles

Maintain positive relationship between Ohio Health and community resources

Report how patients demeanor may impact treatment (crying, angry, etc)

Document important information ancillary to medical treatment (stressors, children, domestic violence, involvement of partner, etc)

Recognize and report signs of family violence, abuse, neglect, etc.

Administrative tasks (20%):

Maintain accurate and timely patient records.

Serve as community liaison between Ohio Health and local community agencies.

Answers phones/review messages, triages calls to determine needs and appropriate course of action

Makes, facilitates, and tracks appropriate referrals

Recognize differences in client populations and implications for identifying Appropriate services

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

High School or GED (Required)

High school diploma or equivalent, Community Health Worker Certification by an approved training program or currently enrolled in a Community Health Worker Certification program.

Experience working with under privileged populations in the community.

1-3 years

Day

40

UM Care Coord-South Central Hu

... if your passion is to work in a caring environment

... if you believe that learning is a life-long process

... if you strive for excellence and want to be among the best in the healthcare industry

Ohio Health is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. Ohio Health does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment