Crisis Intervention Social Worker I​/II

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As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce.

The FCPH value statement says it all:
We serve our communities, our organization, and each other with Integrity, Accountability, Excellence, Respect and Humility.

Franklin County Public Health provides:

* Schedules to support a work/life balance.

* Robust benefits including medical, dental, vision, an employee assistance program, parental leave and a flexible spending account.

* Life insurance, short- and long-term disability options are also offered.

* Vacation time, personal time, sick time, and paid holidays.

* And much more!

Now Hiring:
Crisis Intervention Social Worker I/II

Monday through Friday 7:00 am - 3:30 pm

Under the direction of the Behavioral Health and Addiction Services Division Manager Division Manager, this position serves as a crisis intervention coordinator, responsible for carrying out a broad range of investigative and trauma informed intervention activities to assist individuals in crisis while demonstrating dignity and respect, improving the safety of officers, individuals in crisis, their family members, and other members of the community.

The role participates in building relationships and awareness of Crisis Intervention with the community, local neighborhoods and with internal staff.

The CIT Coordinator I duties include increasing the effectiveness of the CIT Program while ensuring the program is conveying goodwill and trustworthiness throughout Franklin County Public Health (FCPH), with external partners and throughout Franklin County and the community. This position focuses on providing excellent customer service to internal and external customers in accordance with the mission, core values, and purposes of Franklin County Public Health.

Duties Include:

* Responds as part of the public safety team to provide therapeutic psychological assessment, crisis intervention, counseling, de-escalation, and social services linkage.

* Routinely assist CIT Officers and CIT Coordinator II in the field.

* Acts as the liaison between the department, community and other helping professional and agencies to develop and maintain effective working relationships. Develops and maintains partnerships with internal and external stakeholders.

* Familiarizing self and Specialized CIT Officers with neighborhoods and culture in which citizens live and engage in on-going relationship and trust-building efforts.

* Collaborates with Care Coordination and Behavioral Health and Addiction Services to link individuals to services that help prevent homelessness, mental health, and substance abuse issues in the community by addressing the social determinants of health and providing peer support recovery options.

* Collaborates with health and social service professionals as needed to ensure holistic approaches to coordination of care and case management.

* Builds relationships and awareness of Crisis Intervention with the community. Assists, educates, informs, and empowers under-represented populations in the community including vulnerable communities, refugees, and immigrant populations about crisis intervention, mental health, and addiction services.

* May provide case management to include evaluating the needs of clients, developing, and implementing service plans and monitoring progress.

* Implements and provides services in person, including assessments, treatment plans, clinical/crisis counseling, consultation, support, information, and appropriate referrals for families and victims of crime to help clients mobilize capacity and resources to improve social functioning.

* Enters all client information into a secure database that maintains client confidentiality, maintains confidential client files.

* Participates on internal and external committees and work groups related to areas of expertise. Participates in program evaluation,

* Collects and maintains statistical data on crisis incidents handled by FCSO.

* Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles, and physical abilities.

Crisis Intervention II

* Responds as part of the public safety team to provide therapeutic psychological assessment, crisis intervention, counseling, de-escalation, and social services linkage.

* Develops and maintains partnerships with program stakeholders; serving as a point of contact with advocates, individuals, families, caregivers, professionals, and others associated with the mental health and substance use community. Routinely assist CIT Officers in the field.

* Familiarizing self and Specialized CIT Officers with…