Provider Relations Manager - Account Engagement

• Must have familiarity with the Ohio Medicaid and Medicare landscape
• Willingness to travel regularly within Ohio and Ohio markets (up to 50%)

The Provider Relations Manager – CKD will serve as a field-based, market-facing relationship leader responsible for developing, managing, and deepening strategic partnerships with nephrology practices, primary care groups, dialysis providers, hospitals, and other CKD-related referral partners across the Ohio market.

This role is ideal for a candidate with strong provider-facing experience, including pharmaceutical, biotech, medical device, specialty pharmacy, managed care, or healthcare account management experience. The successful candidate will bring a disciplined territory-management approach, strong clinical curiosity, and the ability to engage providers in meaningful conversations around CKD progression, cardio-renal-metabolic risk, care coordination, and value-based care.

The role will focus on identifying and prioritizing high-value nephrology and CKD referral partners, educating practices on Absolute Care’s CKD care model, supporting provider onboarding and engagement, and using data to drive relationship strategy, practice-level follow-up, and measurable provider engagement outcomes.

Through Absolute Care’s Beyond Medicine™ model, this individual will help advance partnerships that support earlier identification, coordinated care, member engagement, and improved outcomes for patients living with chronic kidney disease.

• Build and maintain trusted relationships with nephrologists, advanced practice providers, practice administrators, office managers, dialysis partners, primary care providers, and other CKD-related specialists across the assigned market.
• Conduct proactive field-based outreach to priority nephrology practices using a structured territory plan, account segmentation strategy, call plan, and follow-up cadence.
• Educate providers and practice teams on Absolute Care’s CKD program, care model, member engagement approach, referral pathways, and value-based partnership opportunities.
• Engage providers in clinically informed conversations related to CKD progression, cardio-renal-metabolic risk, medication adherence barriers, care gaps, nephrology access, dialysis transition planning, and avoidable utilization.
• Leverage familiarity with therapeutic areas commonly addressed in CKD and cardio-renal-metabolic care, including SGLT2 inhibitors, RAAS inhibition, mineralocorticoid receptor antagonists, GLP-1 receptor agonists, diabetes, hypertension, heart failure, and renal risk management.
• Translate clinical and operational program information into clear, provider-relevant messaging tailored to nephrology practices, primary care offices, and referral partners.
• Host provider meetings, lunch-and-learns, practice touchpoints, joint operating reviews, and market-facing education sessions to promote clinical alignment and operational partnership.
• Serve as the primary relationship contact for assigned practices, ensuring timely follow-up, issue resolution, and ongoing engagement.

• Identify, prioritize, and engage nephrology practices and CKD-related provider groups that can support Absolute Care’s CKD program growth and member outcomes in Ohio.
• Develop and maintain a market-level provider targeting plan, including priority nephrology accounts, referral sources, practice contacts, relationship status, opportunity stage, next steps, and barriers to engagement.
• Apply territory-management and account-planning discipline similar to pharmaceutical or specialty sales models, including pre-call planning, account research, stakeholder mapping, objection handling, and post-call documentation.
• Partner with the Market President, Medical Director, clinical leadership, analytics, and operations teams to evaluate partnership opportunities and align high-performing providers to Absolute Care’s CKD workflows.
• Support the development of strategic relationships that improve specialty access, care coordination, referral connectivity, and member-level…