Patient Services Associate- Orthopedics
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-31
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-31
Job specializations:
-
Healthcare
Medical Receptionist, Healthcare Administration, Medical Office
Job Description & How to Apply Below
Responsibilities
- Coordinate and provide patient support services
- Answer phones and direct calls
- Greet patients and visitors
- Maintain patient medical records via EMR or paper charts
- Assist with patient scheduling
- Perform office functions and handle patient payments
- Monitor length of patient’s wait and notify appropriate parties of excessive wait times
- Request and handle referrals and medical records from referring offices
- Maintain cash drawer, reconcile daily cash, and prepare bank deposits
- Contact insurance companies for registration or procedural pre-certifications
- High School diploma or equivalent
- One year of customer service experience
- Skill in problem solving
- Ability to manage multiple priorities
- High level of interpersonal skills to handle sensitive and confidential situations
- Exceptional customer service skills
Position Requirements
10+ Years
work experience
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