Referral Specialist

Referral Specialist

Join Primary One Health and be a part of something special—help us care for our community—with compassion, dignity, and purpose. We are a mission-driven team providing quality care, hope, and healing to the community we proudly serve.

Primary One Health is currently seeking a Referral Specialist for our Columbus health center.

Essential

Job Responsibilities:

• Serves as the point of contact for patients to make requests for scheduling of follow-up appointments within Primary One Health centers, as well as external affiliates.
• Identifies and utilizes cultural and community resources. Establishes and maintains relationships with identified service providers.
• Stays current on insurance company policies and procedures, and any changes as applicable to prior authorization and/or organizations that are considered in-network and are accepting referrals.
• Serves as an available point of contact for any difficult/hard-to-place referrals.
• Utilizes internal software and telephone system to enter or retrieve data related to the referral/scheduling of appointments.
• Other duties or special projects as assigned.

Successful candidates must possess a high school diploma or equivalent with some college preferred. Experience in referrals, insurance providers, and in a direct provider support role.

Primary One Health offers competitive wages and an extremely attractive benefits package, including generous Paid Time Off, Paid Holidays, Medical/Dental/STD/LTD/Life, Professional Development / Professional Education, and company contribution to retirement plan. Other perks, such as discount programs, EAP, and worksite wellness are also available. Most benefits are available on the first of the month following date of hire.