EMS​/Outreach Coordinator

Emergency Department Liaison

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Job Description

Summary:

Responsible for collecting, analyzing and reporting quality assurance data related to pre hospital emergency care given by service area providers. Elicits cooperation of emergency care providers in enhancing emergency care, or in resolving problems identified in quality assurance analyses. Coordinates and implements remedial and continuing education programs for emergency medical services squads. Participates as the ED Liaison to the Community Relations Department.

Responsibilities And Duties:

1. Maintains a safe and therapeutic patient care environment.
2. Demonstrates competence in providing care and services to patients based on the patients age specific and/or functional needs. 3. All employees shall abide by the Health Insurance Portability & Accountability Act HIPA a regulations, which help protect the privacy, security, & confidentiality of patient health information.
4. Responsible for ensuring that personal performance reflects the Mission, Vision and Service Pride Standards.
5. Collects, analyzes and trends quality assurance data related to pre hospital emergency care given by service area providers. Prepares related care reports for review during monthly Performance Improvement Reviews with special attention to all cardiac arrests, severe trauma and any Marion County Protocol deviations.
6. Communicates findings to Emergency Medical Services providers. Provides advice and guidance, or elicits their cooperation in enhancing delivery of emergency medical care in compliance with national standards for quality, efficiency and safety.
7. Coordinates and implements remedial and continuing education programs, for surrounding Emergency Medical Services providers servicing MGH, in cooperation with education professionals, medical staff, and emergency care providers. Coordinates semi-annual EMS pre-hospital skill reviews and maintains skill records.
8. Participates in evaluating and revising treatment protocols to enhance delivery of prehospital patient care and ensure compliance with applicable standards and regulations. Oversees implementation of revised protocols through provision of appropriate training and monitoring of services provided.
9. Maintains cooperative-working relationships with

E.

D. physicians in order to identify and resolve problems related to area operations or barriers to delivery of care. 10. Works cooperatively with Emergency Medical Service coordinators and staff in evaluating and improving delivery of emergency services and educational programs, and responding to concerns or complaints. 11. Promotes and maintains positive community relations through timely responses to questions or concerns, and investigation and effective resolution of it.

12. Develops proposals for new ED services upon request, coordinating any related research activities. 13. Participates as the

E.

D. Liaison to the Community Relations Department. 14. Performs other duties as assigned, some of which may be essential to the job. 15. Facilities monthly EMS Education. Providing continuing education hours, to pre-hospital providers and maintains educational records as per the Ohio Department of Public Safety guidelines. 16. Maintains the MGH approved continuing education site number in accordance with the Ohio revised code, section 46 7 5 through the Ohio Department of Public Safety.

17. MGH representation to Environment of Care and the Emergency preparedness management subcommittee. 18. MGH representation to Marion County Local Emergency Planning Committee and exercise design subcommittee. 19. MGH representation to North Central EMS Council. Protocol subcommittee. 20. Serves on Paramedic Advisory Board for MGH/Tri-Rivers School of Paramedicine . 21. Oversees ED Department orientation process of NA/TECH/Paramedics to provide consistency.

Assists with transition from pre-hospital Paramedic to Emergency Department Paramedic. 22. Collaborates with ED Staff Educator to provide initial and ongoing ED Department competencies for NA/TECH/Paramedics. 23. Key facilitator for EMS WEEK, the 3rd week of May each year. Coordinates all activities surrounding this week, including:
Extra educational opportunities, daily refreshments both in EMS report room and to each station to encounter each shift at least once. Organizing the EMS Breakfast which is open to elected city and council officials, Physicians, Nurses as well as law enforcement from the City Police department, Sheriffs office and Ohio State Patrol. 24. Maintains regional ACLS facility status for MGH.

Facilitate monthly ACLS provider level education to…