Front Desk Receptionist - Full-Time, Quarterly Bonus

Front Desk Receptionist - Full-Time, QUARTERLY BONUS

Looking for a Medical Front Desk Receptionist position that offers work-life balance, top-tier benefits, and a supportive team environment? Orthopedic One Surgery Center at Easton is seeking a skilled and dedicated Front Desk Receptionist to join our state-of-the-art Orthopedic Ambulatory Surgery Center.

• Monday-Friday, Day Shift Only - no nights, weekends, or on-call
• Predictable schedule and work-life balance
• Generous Quarterly Bonuses
• Comprehensive Benefits package:
  • Medical, Dental, and Vision
  • Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
• Retirement Benefits:
  • Safe Harbor 401(k) Match
  • Discretionary Profit Sharing
• Paid Time Off (PTO) + Paid Holidays
• Performance-Based Annual Appraisals
• Collaborative & modern work environment in a leading Orthopedic Center

• Responsible for patient registration and coordinating reception-area activities
• Ensure proper communication throughout the facility to maintain a positive patient experience
• Obtain pertinent information for registration and documentation of patient identity
• Inform patients of financial responsibility and collect out of pocket balances
• Document information from patients and ensures it is disseminated to appropriate departments
• Communicate appropriate information to patient's family according to policies and procedures
• Maintain order and cleanliness of the front desk and monitor reception area
• Compile patient medical records and prepare patient identification paperwork

• Must possess exceptional customer service skills
• Excellent communication skills and capability to build a rapport with patients and their families
• Thrive in a fast-paced environment and work well under pressure
• Demonstrate reliability and consistent attendance to ensure workflow continuity and team support
• Available to cover early morning, opening shifts
• Ability to make decisions quickly and confidently
• Must be able to manage time and multitask effectively
• Outstanding problem-solving and organizational abilities

• A high school diploma/GED required
• A minimum of 2 years experience in a clerical role preferred
• Previous experience in a medical setting preferred