Medical Assistant – Surgical Oncology

• Perform administrative and clinical duties delegated by the physician
• Focus on surgery scheduling, with cross-training in front desk and referral coordination
• Travel between the Bing Cancer Center, Pickerington Methodist Hospital, and Grant Medical Center as required
• Assist physicians with patient care in compliance with the Ohio Administrative Code
• Facilitate efficient patient flow and prepare patients for visits
• Provide services and education as directed by providers
• Document patient information in the Care Connect EMR
• Perform administrative duties and maintain current information in the EMR inbox
• Maintain and clean the environment, work area, and equipment
• Collect and monitor patient data and report patient needs
• Maintain documentation for chargeable patient items and services
• Engage in quality and process improvement activities
• Recommend and implement operational efficiency improvements and new services
• Complete required continuous training and department-specific education
• Promote patient quality, safety, and experience initiatives
• Serve as a subject-matter expert and resource for quality improvement, performance improvement, and EMR use
• Support patient-flow oversight, standard-work development, and necessary customizations
• Function as a clinical preceptor and train new staff
• Comply with scope of practice and high-reliability safety, quality, and efficiency responsibilities

• High school diploma or equivalent / High School or GED required
• Completion of a High School Medical Assistant Career Technical Program, or graduation from an accredited School of Medical Assisting, or completion of Military Medic training, or certification as a Paramedic (EMT-P), or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting
• Basic Life Support (BLS) certification from the American Heart Association
• Successful completion of Care Connect EMR documentation skills
• Compliance with provider licensure, Ohio policy, scope of practice, and the Ohio Administrative Code
• Ability to travel between the Bing Cancer Center, Pickerington Methodist Hospital, and Grant Medical Center
• Availability for Monday–Friday, 8:00 AM–4:30 PM schedule
• Ability to complete required continuous training and education

Demonstrates proficiency in administrative and clinical duties, including surgery scheduling and patient care compliance with the Ohio Administrative Code. Skilled in EMR documentation, patient flow management, and quality improvement initiatives.

• Care Connect EMR Documentation Skills
• Basic Life Support (BLS) Certification
• Surgery Scheduling
• Patient Care Compliance
• Quality Improvement Initiatives

• EMR Documentation
• Surgery Scheduling
• Patient Data Monitoring
• Operational Efficiency Improvements
• Quality Improvement Activities

• Patient Flow Management
• Training and Mentoring
• Communication Skills

• Basic Life Support (BLS) Certification

• Ohio Administrative Code
• High School Medical Assistant Career Technical Program
• Medical Assisting
• Clinical Setting
• High-Reliability Safety