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Patient Access Representative

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: IHA
Full Time position
Listed on 2026-09-13
Job specializations:
  • Healthcare
    Medical Billing and Coding, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below
  • Patient Financial Specialist I;
    Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices.

    Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history.

    Abides by the department Service vision.
  • Specialty:
    Emergency Room
  • Location:

    6001 E Broad St Columbus, OH 43213
  • Casual - as needed
  • Patient Financial Specialist I;
    Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices.

    Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history.

    Abides by the department Service vision.
  • Specialty:
    Emergency Room
  • Location:

    6001 E Broad St Columbus, OH 43213
  • Casual - as needed
Employment Type

Full time

Shift

Description

Position Purpose
  • Patient Financial Specialist I;
    Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices.

    Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history.

    Abides by the department Service vision.
  • Specialty:
    Emergency Room
  • Location:

    6001 E Broad St Columbus, OH 43213
  • Casual - as needed
What You Will Do
  • Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
  • Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
  • Responsible for distribution of analytical reports.
  • Process Focus:
    Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
  • Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
  • Data Management & Analysis:
    Research & compiles information to support ad-hoc operational projects & initiatives.
  • Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the…
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