Pharmacy Technician

Schedule:
Monday through Friday, 8:30 AM to 5:00 PM (30-minute)
Compensation : $18 - $21 an hour (based on experience)

This role is responsible for assisting pharmacist in filling prescriptions, security and accuracy of operations, and the delivery of medications to the patient.

• Provide and ensure excellent customer service to all pharmacy customers.
• Follow all federal, state, DEA, pharmacy board regulations, safety guidelines, as well as policies and procedures of the pharmacy and AbsoluteCARE.
• Input prescriptions for new fills and refill accurately per the prescriber’s order: (patient, provider, NDC, dosing, refills, dates, signatures, directions, drug-drug interactions, drug-allergies interactions and DAW coding). Prescriptions may be electronic, faxed or hand delivered.
• Fill prescriptions and deliver them to the pharmacist for review.
• Check electronic system throughout the day for electronic prescriptions and processing promptly.
• Insurance processing, collecting accurate information, deductibles, coinsurance and copayments.
• Patient billing, AR management, delivery and mail orders, phone call reminders, and mailing statements.
• Maintain accurate and up-to-date patient records, demographics, insurance, and allergies.
• Demonstrate a good working knowledge of the pharmacy management system and practice management system.
• Utilize dual systems as part of the fill process for the purpose of reconciliation and adherence monitoring.
• Review all medications within the patient profile at each point of contact or refill request as well as verification of appropriate follow-up appointments with the patient’s provider prior to refilling medications.
• Assist with unpacking and distributing orders and updating inventory as needed.
• Notify the pharmacist of inventory issues or the need to order.
• Responsible for “stickering” drugs appropriately.
• Communicate patient adherence concerns or psychosocial issues to the appropriate staff members: provider/nurse team, nurse educator, social worker, care manager as appropriate.
• Responsible for asking all patients if they would like to receive counseling from the pharmacist as well as conveying the arrival of patients the pharmacist has marked for counseling.
• log errors as they occur to promote quality and system improvements.
• Advise providers when corrections are required prior to processing prescriptions.
• Answer phones and/or returning phone calls to patients promptly.
• Assist in the coordination and delivery of medications.
• Place refill reminder calls and follow-up on said calls.
• Distribute patient adherence information for distribution of healthy rewards.
• Assist with EMR medication lists updates.
• POS management and ensure that all transactions are processed appropriately.
• POS reporting and accuracy of daily deposit.
• Ensure that returns are made monthly per the practice guidelines.
• Responsible for maintaining appropriate logs as designated.
• Participating in annual or biannual inventory.

• High School Diploma or equivalent required.
• 2-3 years’ experience in a similar role.
• State Pharmacy Technician License, If required by state regulations
• Registration in good standing with the board of pharmacy by state.
• National Certification (CPht) or willingness to obtain certification within 1 year of hire.
• Personal and professional passion to help improve healthcare delivery.
• Ability to build and maintain relationships with a diverse population.
• Team and customer service oriented.

This job operates in a professional office environment. This role routinely uses general office equipment. Often wear a special uniform, such as a lab coat or surgical scrubs, protective or safety attire, such as gloves and masks. Exposed to diseases and…