Operations Supervisor

Operations Supervisor

Start at $19/hr

• Responsible for assisting in the oversight of any area in the Rooms and Food and Beverage Operations Divisions; this includes Front Office, Guest Services, Housekeeping, Reservations, Outlets, and Event Services/Banquets.
• Requires strong verbal and written communication skills.
• Solid guest service orientation and service recovery skills.
• Maintain excellent communication and coordination with all hotel departments.
• Works in a team environment.
• Other duties may include training, staff development through coaching and counseling, payroll, and scheduling.

• A true desire to satisfy the needs of others in a fast‑paced environment.
• Hotel experience is a must – supervisory experience preferable.
• Strong customer service orientation and customer service skills.
• Refined verbal and written communication skills.
• Must possess excellent organizational, interpersonal, and administrative skills.
• A fun and energized person with a creative mindset.
• Committed to delivering a high level of customer service.
• Must be proficient in general computer knowledge.
• Ability to work a flexible schedule to include evenings, weekends, and holidays.
• Ability to lift, pull, and push a moderate amount of weight.
• Capable of moderate amounts of walking and continuous standing.

• Entry to the Hyatt Family, a place where we care for people so they can be their best.
• 12 free nights at Hyatt hotels globally each year and 50% discounts at our F&B outlets.
• Take pride in working for a company recognized by FORTUNE as one of the “100 Best Companies to Work For.”
• Affordable Medical, Dental, and Vision coverage after 30 days of employment.
• Uniform provided and laundry is taken care of in house.
• Access to thousands of National and Local Partners for various discounts.
• Free COTA bus pass.
• Discounted monthly parking passes for downtown parking.
• Family events and recognition celebrations.

• Careers at Hyatt don’t have to follow a traditional career ladder or path; opportunities for internal promotions are abundant across 700+ hotels in the U.S.
• Regular check‑in conversations with managers to discuss personal career goals.
• Wide range of on‑property and online training opportunities throughout the year.
• Education assistance of up to $1,000 per year toward personal growth and development.

• A team player with a good sense of personality.
• Enthusiasm and a hands‑on mentality.
• A true representative of the company to customers, employees, and the public.
• A love for hospitality combined with a supportive attitude toward customers.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Located within walking distance of Nationwide Arena and the trendy Arena District,
Hyatt Regency Columbus redefines the modern hotel experience with 633 renovated guest rooms, spacious suites, and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District – the hotel where you can meet and play in downtown Columbus.