Director of Sales & Marketing

Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.

The Director of Sales and Marketing has direct oversight of the Sales and Marketing operations of the hotel. This role leads the development and implementation of both short‑term and long‑term strategies in all sales and marketing channels to achieve hotel revenue goals and increase market share performance. The position requires an innovative and proactive approach to sales generation to drive our hotel’s performance.

• Direct leadership of the Sales Team and responsibility for the Sales and Marketing Budget/P&L, including revenue forecasting, advertising, marketing, public relations, business plans, and ownership engagement.
• Develop, implement, and monitor the hotel’s sales strategy to exceed forecasted revenue targets in Rooms, Food and Beverage, and all other revenue‑generating departments.
• Understand and communicate market trends, demand generators, supply/demand, and economic factors affecting hotel performance.
• Act as an integral part of the hotel’s strategy team; be a dynamic and innovative thinker for optimal impact.
• Recruit, hire, train, and coach the sales team, including managers, to achieve company goals and maximize hotel revenues.
• Train and monitor the group contractual agreement process, business evaluation, rate quotes, and both reactive and proactive business efforts.
• Lead marketing, communications, and agency partners; possess confidence and knowledge in public relations and marketing strategies to drive direct business while supporting and developing the marketing team.
• Design, implement, and facilitate the annual marketing plan for the hotel, identifying challenges throughout the booking cycle and developing tactics to address them.
• Develop marketing materials and strategic road maps for the hotel, ensuring implementation and overseeing execution.
• Devise new ways to expand the client base through prospecting, marketing, and cultivating key relationships.
• Attend major travel, trade, and corporate functions and conduct sales trips based on business priorities, which may include travel on weekends and evenings.
• Build and maintain strong client relations and develop accounts to increase market share across all revenue streams locally, nationally, and internationally.
• Manage the hotel sales contracts and achieve the hotel revenue plan.
• Create and present the hotel’s results in asset management meetings.
• Collaborate with the operation team to ensure understanding of guest needs and create a working relationship within all operational areas.
• Perform any other job‑related duties as assigned.

• A minimum of 7 years of progressive hotel sales and leadership experience in an upscale hotel. Hyatt experience is preferred.
• Excellent analytical, sales, and negotiating skills with an established history of driving results.
• Outstanding customer relations, communication, presentation, and organizational skills.
• Proven sales experience with the ability to lead, guide, and achieve revenue goals.
• Bachelor’s Degree in Business Administration or Hotel/Hospitality is preferred.
• Demonstrated ability to effectively interact with people from diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Clear, concise written and verbal communication skills in English.
• Proficiency in general computer knowledge, including Microsoft Word, Excel, and PowerPoint.

• Motivational leader passionate about leading others to success.
• Passionate about meeting goals and exceeding expectations.
• Team player with a love for customer service.
• True supporter of our clients and customers.
• Authentic representative of the company to customers, employees, and the public.

• Entry to the Hyatt Family, a place where we care for people so they can be their best.
• 12 free nights at Hyatt hotels worldwide each year and 50% discounts at our F&B outlets.
• Recognition as one of the “100 Best Companies to Work For” by Fortune.
• Affordable medical, dental, and vision coverage after 30 days of employment.
• Acces…