Operations Supervisor

Organization - Hyatt Regency Columbus

Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.

Because we are looking for an Operations Supervisor! This role starts at $19/hr.

• Responsible for assisting in oversight of any area in the Rooms and Food & Beverage Operations Divisions, including Front Office, Guest Services, Housekeeping, Reservations, Outlets, and Event Services/Banquets.
• This position requires strong verbal and written communication skills.
• Solid guest service orientation and service recovery skills.
• Maintain excellent communication and coordination with all hotel departments.
• This position works in a team environment.
• Other duties may include training, staff development through coaching and counseling, payroll, and scheduling.

• A true desire to satisfy the needs of others in a fast‑paced environment.
• Hotel experience is a must – supervisory experience preferable.
• Strong customer service orientation and skills.
• Refined verbal and written communication skills.
• Must possess excellent organizational, interpersonal and administrative skills.
• A fun and energized person with a creative mindset.
• Committed to delivering a high level of customer service.
• Must be proficient in general computer knowledge.
• Ability to work a flexible schedule to include evenings, weekends, and holidays.
• Ability to lift, pull, push a moderate amount of weight.
• Capable of moderate amounts of walking and continuous standing.
• Demonstrates Hyatt Values:
  Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing.

• An entry to the Hyatt Family, a place where we care for people so they can be their best.
• 12 free nights at Hyatt hotels globally every year and 50% discounts at our F&B outlets.
• Take pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE.
• Affordable medical, dental, and vision coverage after 30 days of employment.
• Vacation days.
• Uniform provided and laundry is taken care of in house.
• Connect with thousands of national and local partners for various discounts.
• Free COTA bus pass.
• Discounted monthly parking passes for downtown parking.
• Family events and recognition celebrations.

• Access to Headspace app for all employees, free of charge, as well as hotel gym access.
• Social & community activities; team building outings, sports/wellbeing activities.
• Health, dental, vision insurance eligibility after 30 days of employment.

• With over 700 Hyatt Hotels and Resorts in the United States, internal promotions are abundant.
• Regular check‑in conversations with managers to discuss personal career goals.
• A wide range of on‑property and online training opportunities throughout the year.
• Education assistance of up to $1,000 per year toward personal growth and development.

• A team player with a good portion of personality.
• Enthusiasm and a hands‑on mentality.
• A true representative of the company to customers, employees, and the public.
• A team player with a hands‑on mentality and a love for hospitality.
• A true support for our customers.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.