Operations Manager - Food & Beverage

## Operations Manager - Food & Beverage Apply locations:
Columbus Campus time type:
Full time posted on:
Posted Todayjob requisition :
R153885

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Job Title:

Operations Manager - Food & Beverage## Department:

Business Advancement | Blackwell Food and Beverage Operations
** Operations Manager, Food & Beverage
**** The Blackwell Inn & Pfahl Conference Center – The Ohio State University
**** Lead. Innovate. Elevate the Guest Experience.
** Are you a driven hospitality leader who thrives in fast-paced environments and loves bringing teams and experiences to life? At The Blackwell Inn, you’ll have the opportunity to lead a dynamic, multi-outlet operation at the heart of The Ohio State University—where no two days are the same and every experience matters.  
** About the Role
** As an
** Operations Manager, Food & Beverage**, you’ll play a key leadership role in delivering exceptional service across our full-service restaurant, lounge, student meal program, in-room dining, and banquet operations. You’ll partner closely with culinary and leadership teams to create memorable dining experiences while driving operational excellence, team engagement, and financial performance.

This is a hands-on role for a leader who enjoys being on the floor, coaching teams, solving challenges in real time, and continuously improving the guest experience.  
** What You’ll Do
**** Lead Operations & Guest Experience
*** Oversee daily operations across all dining outlets and banquets to ensure smooth, high-quality service
* Actively lead on the floor, ensuring excellence in service, cleanliness, safety, and sustainability
* Deliver memorable guest experiences and resolve concerns quickly and professionally
* Drive consistency with brand standards, including Preferred Hotels quality expectations
* Ensure operations run efficiently and profitably  
** Team Leadership & Business Operations
*** Recruit, train, schedule, and develop staff and student workforce
* Support payroll, performance management, and team engagement initiatives
* Partner with culinary leadership on menu development, presentation, and service execution
* Support marketing and promotion efforts to grow revenue and enhance visibility
* Monitor labor and expenses, optimize productivity, and contribute to financial goals  
** Other Responsibilities
*** Ensure compliance with all state, federal, and operational requirements (e.g., alcohol service, safety, sanitation)
* Take on additional duties to support business needs and team success  
** What You Bring
*** A passion for hospitality, leadership, and creating exceptional guest experiences
* Strong organizational, problem-solving, and communication skills
* A hands-on, team-first leadership style with the ability to motivate and develop others
* Flexibility, creativity, and the ability to thrive in a dynamic environment  
** Work Schedule
** This role requires flexibility to meet the needs of a 24/7 hospitality operation, including days, evenings, weekends, and holidays.  
** Required Qualifications
*** Bachelor’s degree or equivalent experience
* 3 years of relevant experience
* Strong organizational, leadership, and communication skills  
** Preferred Qualifications
*** Associate degree in hospitality or…