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Host, Hospitality ​/ Hotel ​/ Catering, Server​/Wait Staff

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: mandrake
Full Time position
Listed on 2026-07-08
Job specializations:
  • Hospitality / Hotel / Catering
    Server/Wait Staff, Guest Services, Hospitality & Tourism, Catering
Salary/Wage Range or Industry Benchmark: 27552 - 34440 USD Yearly USD 27552.00 34440.00 YEAR
Job Description & How to Apply Below

Summary

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

The Host/Hostess greets the customer immediately when they enter the restaurant, ensuring a personal and energetic welcome that seats guests and manages flow to relieve servers and provide excellent service experience. The Host must be aware of new menu items and specials, answer menu questions, and follow up with guests as they leave to ensure a great experience and invite them to return.

They maintain the FOH atmosphere, ensuring lighting, music volume, and overall cleanliness create a great first impression.

Essential Duties and Responsibilities
  • Greet all guests, in person and on the phone, with sincere hospitality
  • Maintain a clean and orderly Host Stand
  • Use Seven Rooms in tandem with VIP Table Hosts to track individual guest preferences
  • Use Seven Rooms to ensure proper bookings for reservations and VIP guests
  • Perform all duties assigned by the Manager on Duty
Accountabilities
  • Menu Knowledge
  • Rotation Seating
  • Be prepared, in uniform, and punctual for shift
  • Welcoming
  • Awareness of events and specials
  • Friendly & Attentive Customer Service
  • Knowledge, Skills, Abilities
Customer Service Skills
  • Ability to always maintain professionalism
  • Ability to communicate clearly
  • Ability to work well with others
  • Ability to multi‑task
Physical Demands

Ability to lift 30 lbs regularly and 50 lbs occasionally. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

$20–$25

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