Hotel Assistant General Manager - Hampton Inn Polaris

Job Category: Administrative & General

Requisition Number: HOTEL
003670

Posted: July 20, 2026

Employment type: Full-Time

Hampton Inn & Suites by Hilton Columbus
-Polaris, 8411 Pulsar Place, Columbus, OH 43240

We are currently looking for an Assistant General Manager for our Hampton Inn and Suites by Hilton. Hilton Brand experience is required for this opportunity.

Our Hampton Inn & Suites is located in the heart of the Polaris district, off I‑71, across the street from Polaris Mall. With over 50 restaurants within a 5‑mile radius and Top Golf, Ikea, Ohio State, and Otterbein University nearby, we offer a welcoming place for all guests. With 118 guest rooms/suites, our Hampton is always a place to stay and work.

Buffalo Lodging Associates, a hotel management company based in Canton, MA, has built an extensive portfolio of 50 hotels and partnered with respected brands including Marriott International, Hilton Worldwide, IHG, Choice and Radisson Hotels.

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

• Weekly pay
• Paid vacation, sick days and holidays
• 401K Retirement plan with company match
• Travel discounts on our branded properties

The primary role of the Assistant General Manager is to assist the General Manager in providing leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values:
Excellence, Passion, Integrity, Inclusion.

• Oversee facility operations in the absence of the General Manager including guest services, housekeeping, maintenance, sales, food and beverage and human resources.
• Manage front office operations and supervise the front desk and breakfast staff.
• Resolve guest concerns while maintaining high franchise Guest Service scores.
• Foster a positive, cooperative work environment between staff and management.
• Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and coaching employees; planning, assigning, directing work, addressing complaints and resolving concerns.
• Administrative tasks such as reporting, inventories, accounting processes and much more.

Must have Hilton brand experience and OnQ Certification. Limited Service hotel operations experience required.

• Two years related hotel management experience, and hotel brand knowledge.
• Extensive experience with rooms, housekeeping and food and beverage departments.
• Working knowledge of hotel operations – including security and safety programs, personnel (HR) relations, quality assurance programs, long‑range planning.
• Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience.
• Expertise in standard hotel management systems.
• Hands‑on leadership.
• Valid Driver’s License.

No.

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.