Front Office Manager

Front Office Manager

We are hiring a Front Office Manager.

Role Responsibilities:

The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow.

Essential Job Functions:

• Guest Service
• Front Desk Management
• Human Resources
• Safety and Security
• Operations

Here are some reasons our associates like working for us:
Benefits:
At Concord Hospitality, we offer competitive wages and full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K program, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation:
Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates. We are associate-focused, meaning that as we make decisions, we think about how these decisions will impact our associates. We realize the importance of work-life balance, we understand that transparency is key, giving back in the communities in which we live, means a great deal to us, and lastly…let's make sure we have FUN!

We encourage diversity and belonging and appreciate that we all are different and our differences are what make us great! Concord Hospitality has also earned the recognition of being a GREAT PLACE TO WORK for Millennia ls and Great Places to Work for Women! We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.