Room Attendant

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Regular Full Time Columbus, OH, US

Salary Range: $16.00 To $16.00 Annually

To clean and stock guest rooms, ensuring that all guests are given professional and courteous service, while maintaining Marriott and Olshan standards of cleanliness.

• Clean guest rooms assigned daily in a timely manner. Cleaning to Marriott Standards; including all areas of guest room and bathroom (bathtub, bathroom floor, toilet, sink, walls, tile, vanity counter, mirrors, coffee pot, mugs & glasses, kitchen appliances and windows, etc.) while properly using chemicals in a safe and consistent manner. Take care of guest belongings in stay over rooms as well as lost and found items in checked out rooms.
• Handle special requests for guests to include, but not limited to, getting extra towels, blankets, etc.
• Perform daily cleaning projects as directed by the manager/ supervisor. Example: deep cleaning, VIP rooms.
• Stock the room attendant cart with supplies and clean linen in accordance with set standards. Keep carts clean and organized per Marriott and Olshan Columbus Standards. Communicate to floor supervisors or housemen when you are out of any required equipment/amenities.
• Upon vacating the room, check the room and make sure it is completely clean. Push and pull vacuums throughout the entire room, paying close attention to all corners, clean the entrance last. On your board mark all check out rooms “Vacant Cleaned” and all stay over rooms “Occupied cleaned” after the room is cleaned to our Marriott Standards. Also indicate any signage such as “do not disturb” door hangers.
  
  Report all mechanical, structural, and electrical defects to your supervisor or Engineering. Report any defects, including the linen and curtains to the supervisor for correction.
• Strip and re-make beds, changing linens which may require lifting box springs and mattresses weighing up to 30 lbs. Will be responsible for the rotation of mattresses quarterly for those rooms in their section.
• Dust all furniture, pictures, mirrors, headboards, light fixtures, lampshades, drawers, televisions, window ledges, & AC (including air filters) units thoroughly
• Empty all trash cans, run dishwasher and empty sink full of dishes (kitchen references apply to Residence Inn only).
• Replenish soaps & shampoo as needed.
• Sign out master sectional key; retrieve housekeeping cart and stock necessary provisions needed for that day. Push cart to that floor which has been assigned to you.
• Follow all lost and found item procedures by brining them to the designated leader for logging and storing.
• Report immediately to a member of leadership any out of the ordinary situation in the guest suites, including unreported pets, parties, or unusually dirty suites, or a vacant suite when the room is thought to be occupied or occupied room that was thought to be vacant.

In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon the particular requirements of the hotel.

Assist in other areas of the Housekeeping department as needed or as directed by the Housekeeping Supervisor or Assistant.

Other duties as assigned.

Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Team Members with irregular

attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel.

All Team Members are required to fully comply with the rules and standards set forth by Olshan Properties, and Marriott Hotels. Team Members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

The individual must possess the…