VLT Shift Manager - Eldorado Scioto Downs Columbus, OH

Columbus, OH, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Oversees the daily VLT operations of the gaming floor.

• Scheduling for all employees on their respective shift
• Charting attendance
• Issuing disciplinary actions when needed
• Maintain interaction with Manager of VLT Operations and assistant shift managers to pass on any pertinent information
• Log all the day’s events in the log book
• Meet and greet jackpot winners of certain amounts when the assistants are not available to do so, and assist the guests with any needs, questions, or problems they may have.
• Be available to all assistant floor managers, supervisors and attendants for any needs they may have,
• Be on the lookout for any suspicious activities, and assist with any projects they need completed.
• All other duties as assigned.

• Must be 100% customer service focused, possess good interpersonal skills, be organized and be able to work in a fast paced and demanding environment.
• Must be detail-oriented, possess computer skills and handle multiple tasks simultaneously. Confidentiality a must.
• Must have knowledge of all Games on the Gaming Floor and be able to determine proper payouts. Must also have basic computer skills.
• Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment.
• Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.
• High School Diploma or equivalent.

ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work in a smoking and pet-friendly environment

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
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