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Front Desk Agent

Job in Columbus, Franklin County, Ohio, 43228, USA
Listing for: Penn National Gaming
Full Time position
Listed on 2026-09-21
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Front Desk Agent 2p-12a - FT
Penn National Gaming - 200 Georgesville Road - Responsibilities:
Greeting guests promptly upon arrival with a warm, professional demeanor;
Communicates hotel amenities, outlet hours, services, local attractions, transportation options, and events clearly;
Answers phones promptly and responds to lobby activity and guest inquiries;
Complete guest check-in and check-out in the PMS;
Pre-arrival communications, pre-blocks, and room assignments;
Coordinate special requests and support room readiness with departments
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