Associate Relations Specialist

Associate Relations Specialist

Location:

Columbus, OH

At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our Seniors as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee‑owner plays a vital role.

• Unique Approach to Senior Living: Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round‑the‑clock support.
• Pay-on-Demand: Access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Supportive Culture and Rewarding Work: A team‑oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.
• Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you!
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee‑owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

The Associate Relations Specialist assists with managing associate relations issues and investigations, EEO complaints, conflict resolution and other work‑related issues and case documentation. This role will assist with researching, developing, implementing, and advising on HR policies consistent with federal and state laws and organizational needs.

• Requires a minimum of 4-6 years of experience in an HR concentration such as HR Generalist, employee relations, diversity, or labor relations.
• Requires a bachelor’s degree in human resources, industrial/organizational psychology, or a combination of equivalent education and experience.
• Previous Employee Relations experience in a specialist role is strongly preferred.
• Should possess proficient knowledge of applicable laws and regulations governing human resources.
• Excellent writing skills to effectively communicate investigation summaries and policies, reports, and documentation.
• Should possess excellent interpersonal skills with demonstrated patience, tact and respect, and a high level of confidentiality.
• Experience utilizing human resources information system for various needs within Human Resources including recommendations for enhancement and optimization.
• Ability to effectively communicate to the workforce both verbally (on phone, one‑on‑one, to groups) and in writing.
• Ability to read, analyze and interpret reports and legal documents.
• Ability to respond to inquiries or complaints from internal and external sources.
• Detail oriented and understand the need for confidentiality.

• PHR/SPHR or SHRM-CP or SHRM-SCP Preferred

• Assist with timely resolution of all associate relations issues.
• Assist with research, development, enforcement and administration of all HR policies and procedures.
• Responsible for completion of the annual EEO‑1 Report, adherence to reporting guidelines and data tracking.
• Assist with investigating and resolving all complaints of discrimination.
• Investigate & resolve concerns or conflict arising from associate engagement surveys.
• Assist with the timely resolution of all HR‑related lawsuits.
• Assist Total Rewards Specialist with the timely investigation and response to unemployment and Workers comp claims.
• Maintains a presence within associate work spaces and communities allowing for…