Lead Specialist - Employee Relations

Lead Specialist – Employee Relations

The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability. Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues. The specialist will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.

• Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
• In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
• Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
• Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
• Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
• At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
• Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
• Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
• Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
• Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.

• Bachelor's degree in related field required; advanced degree or professional designation preferred.
• Minimum of 5-7 years related HR experience required.

• 5+ years of Employee Relations investigations experience.
• Experience operating in a centralized ER support model.
• Proficient with writing comprehensive investigation reports.
• Experience advising on ER issues involving government contracts, preferred.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

$90,000

$105,000