Human Resources Generalist

HMSHost is seeking a Human Resources Generalist to support operations at John Glenn Columbus International Airport (CMH), playing a key role in delivering hands‑on HR support across a dynamic, fast‑paced airport environment.

Benefits include:

• Health, dental and vision insurance
• Competitive Pay: $58,682 to $69,901
• Quarterly Bonus up to 20%
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

• Establish and maintain a position of trusted adviser to all operations managers.
• Partner with the HR Manager to establish and maintain a positive and visible HR presence in the branch among associates at all levels.
• Identify trends and regularly communicate branch‑level issues with the HR Manager.
• Collaborate with and provide daily advice to operations managers on employee discipline, performance management, retention, engagement, rewards, and recognition.
• Maintain in-depth technical knowledge of HR best practices, federal/state/local regulations and statutes, and company HR policies and procedures, ensuring they are fully considered before HR decisions are made. As applicable, fully understand collective bargaining agreement, and answer questions related to union practices.
• Conduct confidential HR counseling, investigations and exit interviews.
• Gather, analyze, understand, and monitor operational data and useful HR metrics such as turnover rates, wage rates, staffing levels, diversity, and sales data to help forecast and plan for staffing needs.
• Collaborate with regional HR staff to proactively source, recruit, screen, interview, offer, hire, and orient candidates/new hires. Develop and maintain relationships with community‑based organizations to enhance applicant pool.
• Develop and deliver new hire orientation, required policy training and corporate‑developed trainings.
• Understand airport/landlord policies and procedures and partner with operations to ensure compliance.
• Respond to associate inquiries and questions related to compensation, leave, scheduling, assignments, complaints, policies, and procedures, and the full‑cycle onboarding process.
• Perform general HR functions including but not limited to employee file maintenance, preparation of logs, and People Soft systems data entry and maintenance.

• 4‑year college degree or equivalent work experience.
• Minimum of 3‑5 years of HR recruiting or related HR Generalist experience.
• Study and knowledge to earn SHRM certification will provide a foundation for successful performance in this role.
• Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as interact comfortably with associates.
• Leadership skills and ability to be part of a team with minimal day‑to‑day supervision.
• Working knowledge of HR technical subjects.
• Proficiency with HR and business software/systems and experience with preparing documents, spreadsheets and presentations.
• National, regional, and area travel required.

Equal Opportunity Employer (EOE)

Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti‑discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).