Human Resources Administrator

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

• Performs routine audits as requested.
• Performs specialized or confidential administrative duties, including researching data and preparing reports as needed.
• Coordinate with the Purchasing Manager and prepares invoices for payment and tracks actual results versus budget.
• Responsible for inputting and maintaining employee records.
• Ensures behavior and appearance are in compliance with established standards.
• Maintains a professional work environment with management and staff.
• Participates in meetings and training as required.
• Maintains complete confidentiality of all company information at all times.
• Perform necessary follow‑ups to meet established objectives and assist with reminders of commitments and deadlines.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Responsible for overall licensing process.
• Provide exceptional guest service to internal Team Members and external candidates, to include answering questions, assisting with application process, answering phone calls and scheduling for new hire orientation.
• Supports HR team with additional duties and projects as needed.

• Streamlines training and organizational development activities aligned with the property’s training initiatives.
• Designs, develops, and delivers interactive training programs for management, employee, and team development.
• Creates training materials including manuals, handouts, and audio/visual training aids.
• Promotes and supports all Organizational Development activities and programs.
• Facilitates New Hire Orientation as assigned in the monthly Human Resources rotation.

• Maintaining the New Hire Celebration and staffing tracker.
• Responsible for the processing and onboarding of New Hires.
• Facilitating the gaming licensing process for new and existing Team Members (including gaming license renewals).
• Works with Human Resources Generalist (Recruiter) in the planning and execution of company job fairs – on site or off site.

• Facilitates communication and information exchange that supports property initiatives.
• Works with vendors to ensure quality products and appropriate pricing with regard to communication materials and equipment.
• Coordinate with Penn Entertainment Internal Communication Department regarding the creation of flyers, posters, training presentation materials and manuals, etc. to promote corporate initiatives. Writes, edits and designs newsletters and announcements.
• Updating the HCCO Employee Handbook as needed.

• Facilitate Team Member Activities based on the Human Resources Engagement Calendar.
• Facilitate the celebration of milestone events - such as HCCO anniversaries, birthday celebrations, ACES of Pen Quarterly and annual celebration.

• Assists in the maintenance of the HRIS as assigned (ensuring that all licenses are updated in the system – TIPS, Sports book gaming and Casino Gaming Licenses and…