Benifits Administrator

Benifits Administrator

Surge Staffing Columbus, Ohio, United States (On-site)

Benefits & Self-Insurance Administrator

Position Summary

We are seeking a detail-oriented and experienced Benefits & Self-Insurance Administrator to oversee the administration of employee benefit programs and support the management of a self-funded health plan. This role will serve as a key resource for employees, vendors, and internal stakeholders while ensuring compliance, accuracy, and exceptional service delivery across all benefits-related functions.

The ideal candidate will have hands‑on experience administering self-insured medical plans, coordinating with third‑party administrators (TPAs), managing benefit enrollments, and ensuring compliance with applicable federal and state regulations. This individual will work closely with Human Resources, Finance, Payroll, and insurance partners to support a growing, multi‑state workforce.

Key Responsibilities

Benefits Administration

• Administer employee benefit programs including medical, dental, vision, life, disability, voluntary benefits, and retirement plans.
• Manage new hire enrollments, qualifying life events, terminations, and annual open enrollment processes.
• Serve as the primary point of contact for employee benefit inquiries and issue resolution.
• Conduct employee benefit orientations and educational sessions.
• Ensure timely and accurate processing of benefit elections and changes.

Self-Insurance Administration

• Coordinate day-to-day administration of the self-funded health plan.
• Partner with third-party administrators (TPAs), stop-loss carriers, brokers, and vendors to ensure effective plan management.
• Review claims reporting, utilization trends, and plan performance metrics.
• Assist with stop-loss renewals, claims analysis, and cost-containment initiatives.
• Support plan audits and reconciliation activities to ensure accuracy and compliance.
• Monitor eligibility files and maintain data integrity between HRIS, payroll, and benefits systems.

Compliance & Reporting

• Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, Section 125, and other applicable regulations.
• Assist with preparation and distribution of required employee notices and benefit communications.
• Support annual audits, reporting requirements, and plan documentation updates.
• Maintain accurate benefits records and confidential employee information.

Vendor & Employee Support

• Build and maintain strong relationships with benefit vendors and insurance partners.
• Escalate and resolve complex employee claims and coverage issues.
• Participate in vendor meetings and benefit strategy discussions.
• Assist with evaluating benefit offerings and identifying opportunities for process improvements.

Qualifications

Required

• 3+ years of benefits administration experience.
• Experience administering self-funded/self-insured medical plans.
• Working knowledge of ERISA, ACA, COBRA, HIPAA, and related benefits regulations.
• Experience working with TPAs, stop-loss carriers, and insurance vendors.
• Strong analytical, organizational, and problem‑solving skills.
• High level of attention to detail and confidentiality.
• Proficiency with Microsoft Office Suite and HRIS/benefits administration systems.

Preferred

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• CEBS, SHRM, PHR, or benefits-related certification.
• Experience supporting large multi-state employee populations.
• Knowledge of leave administration and workers' compensation programs.

Key Performance Indicators (KPIs)

• Benefits enrollment accuracy
• Employee inquiry response time
• Compliance and audit results
• Open enrollment execution
• Vendor management effectiveness
• Claims resolution efficiency
• Benefits data accuracy
• Employee satisfaction and service levels

Compensation & Benefits

• Competitive compensation package
• Health, dental, and vision coverage
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• Career growth potential