Senior Manager,Workday HCM Job Columbus area,Ohio USA,HR/Recruitment

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Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human‑centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health is looking for a Senior Manager, Workday HCM to join our Human Resources Technology team. We’re seeking an experienced and motivated individual who is ready to take on the challenge of driving the successful delivery of technical Workday HCM projects and initiatives. This person will be part of a team responsible for ensuring Workday meets the needs of CVS Health’s Human Resources business partners and stakeholders.

The ideal candidate will possess a combination of functional and technical expertise, as well as a demonstrated ability to work collaboratively with both technical and non‑technical partners. You will be the main lead for assisting the business with their Workday HCM technology requirements & needs, collaborating with HR Business Partners, COEs and HR Shared Services across all business segments. You will establish deep cross‑functional relationships throughout Human Resources to ensure solutions and initiatives are effectively designed and implemented.

Open

to remote for candidates in other locations Primary Responsibilities include

Collaborates with business and technical partners to develop technical priorities and roadmap, including the established list of global priorities for the HCM functional area.
Liaise and work closely with the HR Shared Services team on HCM initiatives, to ensure data and process impacts are considered and reviewed prior to technical releases.
Collaborate with HR Shared Services and Data Management teams on audits and new technical tools to help solve colleague questions.
Thoroughly understands the needs of the business, evaluates Workday HCM capabilities based on these needs, and determines what features to implement.
Proactively identify risks and challenges in Workday HCM system and develop plan to resolve before they become issues. Anticipate the needs of the business, drawing on experience when providing recommendations.
Maintain clear and up to date list of key deliverables and timelines for Workday HCM, developing plans to achieve those targets and proactively communicating progress to a variety of stakeholders.
Identify and diagnose defects and bugs quickly, and put in mitigations to prevent and resolve issues.
Initial intake for the technical enhancements, project requests and fixes for the HCM functional area.
Liaise with the systems lead to provide expert guidance and recommendations. Ensure timely delivery on KTLO and fixes, adhering to department service level agreements with business users.
Partner with HR Tech leadership on escalations and cross‑functional impact, serving as primary point of contact on follow up and resolution.
Collaborate with key cross‑functional partners to maintain transparency, consistency in delivery, and set expectations.
Actively participate in Workday's semi‑annual release process for the HCM area, engaging with the governance and release team on cross‑functional initiatives and informing Business Leads of critical impacts and upcoming enhancement opportunities.
In depth awareness of new and planned Workday HCM functionality, actively engaging with the Workday Community to prepare and communicate changes that could impact business.
Direct business on necessary functional end to end and/or regression testing on all enhancements and fixes. Partner with Staff Development / Change Management on necessary communication for global functional changes, including updates to job aids and other materials.
Lead the…