HR Recruiting Manager

At Fortuity, we don’t just offer jobs—we build careers. From day one, we focus on your personal growth, professional development, and long-term success.

Join a team that values your potential and helps you achieve your goals.

Location: Columbus, OH

Job :223

# of Openings:1

Location:775 W. Broad St., Columbus, Ohio
Department: Human Resources
Employment Type: Full-Time
Salary Range: $70,000–$86,000 annually
Bonus Opportunity: 10%–20% annual performance bonus

Fortuity is a Columbus-based contact center and business process outsourcing company that partners with organizations to build and manage high-performing customer service teams. Our staffing needs can move quickly—from steady-state hiring to launching large groups of employees on aggressive timelines.

We are looking for an HR Recruiting Manager who knows how to build recruiting processes that can keep up.

The HR Recruiting Manager will lead Fortuity’s talent acquisition function and be accountable for delivering the people we need, when we need them.

This is a hands-on leadership role. You’ll manage the recruiting team, develop sourcing strategies, oversee high-volume hiring campaigns, improve recruiting processes, manage external recruiting partners, and personally jump into recruiting when needed.

Success in this position isn’t measured by activity. It’s measured by results: qualified candidates, filled classes, strong show rates, efficient hiring processes, and employees who are a good fit for Fortuity and our clients.

• Own recruiting strategy and execution for Fortuity’s hourly and salaried positions.
• Develop hiring plans to meet aggressive staffing targets and client launch dates.
• Build and maintain candidate pipelines before hiring needs become urgent.
• Monitor recruiting funnels from application through offer, onboarding, and start date.
• Identify bottlenecks and make adjustments quickly when hiring results are falling behind.
• Recruit directly for key positions and high-priority hiring needs.

• Lead, coach, and develop Fortuity’s Talent Acquisition team.
• Establish clear expectations, workloads, goals, and recruiting priorities.
• Monitor recruiter performance and provide ongoing coaching and feedback.
• Create consistent recruiting practices, interview standards, and candidate communication.
• Ensure the team delivers a professional and responsive candidate experience.

• Develop sourcing strategies across job boards, social media, community partnerships, employee referrals, recruiting events, and other channels.
• Determine which recruiting sources produce the strongest candidates and best hiring outcomes.
• Build relationships with workforce organizations, community partners, schools, and other talent sources.
• Develop creative approaches to reaching candidates who may not be actively applying for jobs.
• Maintain pipelines for frequently hired positions.
• Coordinate external staffing and recruiting agencies when additional hiring capacity is needed.
• Establish clear submission processes and expectations for recruiting partners.
• Monitor agency performance, candidate quality, hiring results, and costs.
• Help ensure multiple recruiting partners can work effectively without creating duplicate candidate submissions or confusion.

• Ensure candidates receive timely, accurate communication throughout the hiring process.
• Oversee interviewing, candidate selection, offers, and pre-employment activities.
• Partner with HR Operations to create a smooth transition from candidate to new employee.
• Monitor offer acceptance, pre-employment completion, Day 1 attendance, and early attrition.
• Identify why candidates are dropping out of the process and…