Human Resources Manager

Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies.

Metro Supply Chain winner of the Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Metro Supply Chain USA is currently seeking a Human Resources Manager (Bilingual English/Spanish) to join our Sr. Leadership Team. Reporting to the General Manager and Director of US Human Resources, the role will be responsible for generalist services in the functional areas of employee relations, talent management, performance management, compensation & benefits and employee engagement.

• Ensures the maintenance of a positive employee relations climate through the fair application of policies and programs to improve team member satisfaction; the implementation of activities to assess climate/culture; the promotion of inclusive communication practices; and the resolution of employee issues through the effective use of open door, and investigation and counseling techniques.
• Supports implementation of HR programs that support the strategic plans of the business.
• Conducts HR trends analysis (Turnover, retention, time to fill, recruiting spend), creates reports and provides to appropriate business partners. Partners with leaders to identify and implement planned outcomes.
• Develops and maintains partnerships with facility Management to strengthen relationships, administer HR policies and procedures, and monitor internal communication.
• Works with managers to determine methods and strategies to identify performers and non-performers; aides in development of action plans to improve underperforming teammates.
• Is accountable to ensure the business unit’s needs are met through appropriate involvement and collaboration with Operations and HR Shared Services Team.
• Adapt quickly to change, maintain a corporate culture of excellence and implement decisions based on Metro’s core values.
• Provides leadership and consultation to management in the areas of employee relations, performance management, salary and performance review, corrective action and documentation, recruitment and selection, coaching and development, and policy/legislation awareness.

• Provide leadership and expert knowledge to facility teammates to ensure compliance with all Company policies and practices as well as all federal and state legislation and regulations. This includes but is not limited to ADA/ADEA, EEO FLSA, FMLA, HIPPA, Wage & Hour and Immigration and Nationality Act.
• Advises on legislative changes and/or trends in HR; ensures on-going legal compliance with all relevant federal and state employment legislation and HR policy; and ensures consistent and fair policy and practice application.
• Investigates teammate concerns, develops resolution and ensures the implementation of planned outcomes.
• Responsible for all administration activities, including approving performance appraisals, change in status forms, relocation activities, visas, and federal and state employment law changes affecting Human Resources.

• Responsible for administration of Workers’ Compensation; including claims, modified work duty accommodations, return to work program and follow up.
• Supports…