Senior People Operations Coordinator

We are looking for an experienced Senior People Operations Coordinator to join our People & Culture team. This role will have primary responsibility for payroll processing and benefits administration while also supporting the broader day to day needs of the People & Culture function.

This is a hands on role for someone who understands that great People Operations requires both accuracy and a strong employee experience. You will work closely with the Director of People & Culture and serve as a trusted resource for employees while helping ensure our payroll, benefits, HR systems, and employee processes run

Hands on Rippling payroll processing experience is required for this position.

• Own the preparation and processing of global payroll through Rippling, ensuring payroll is accurate and completed according to established deadlines.
• Conduct pre payroll audits to identify discrepancies and ensure employee information, compensation, deductions, and payroll data are accurate before submission.
• Review post payroll reports and assist with payroll reconciliation.
• Research and resolve payroll discrepancies and employee payroll questions in a timely manner.
• Maintain accurate payroll documentation and records.
• Partner with Finance and other internal stakeholders on payroll related matters as needed.
• Support year end payroll activities and required reporting.
• Help ensure payroll practices remain compliant with applicable federal, state, and local requirements.

• Support the day to day administration of employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, and other company sponsored benefits.
• Process benefit enrollments, changes, qualifying life events, and terminations accurately and timely.
• Serve as a resource for employees regarding benefit eligibility, enrollment, coverage, and general benefit questions.
• Partner with benefit brokers, carriers, and vendors to resolve enrollment and coverage issues.
• Support annual Open Enrollment, including employee communications, system setup, enrollment activities, and post enrollment audits.
• Review payroll deductions against benefit elections to help ensure accuracy.
• Support benefit invoice reconciliation, eligibility audits, and other benefit related reporting.

• Support the full employee lifecycle including onboarding, employee changes, promotions, transfers, and offboarding.
• Maintain accurate employee information and documentation within Rippling and other People systems.
• Process employee changes and ensure information is accurately reflected across applicable HR, payroll, and benefit systems.
• Prepare employment related documentation and employee correspondence.
• Maintain confidential and organized employee records.
• Respond to employee questions and provide timely, professional support.
• Support HR reporting, workforce data, and regular employee data audits.
• Assist with leave administration and employee documentation as needed.
• Support compliance activities and required HR documentation.

• Provide recruiting support as needed, including interview coordination, candidate communication, offer documentation, background checks, and pre employment activities.
• Coordinate new hire onboarding and ensure employees are properly established within Rippling and other applicable systems.
• Partner with hiring managers and internal teams to provide a smooth onboarding experience.
• Assist with new hire orientation and onboarding communications as needed.

• 6+ years of progressive Human Resources, People Operations, payroll, benefits, or related experience.
• 3+ years hands on Rippling payroll processing experience is required.
• Demonstrated experience…