Applications Analyst

1 week ago Be among the first 25 applicants

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing the highest level of legal service to our clients, Benesch also strives to create a positive work environment for our employees. Our firm continues to be recognized as a top workplace in Chicago and Cleveland, and is advancing on the AmLaw 150 list among the country’s top 150 law firms.

Benesch attracts and retains top talent, offers a hybrid schedule, career development, transparent leadership and a culture of diversity, equity and inclusion. Full benefit details are available at

Do your strengths lie in troubleshooting and problem solving? Are you excited about working with multiple departments to support application integration, development and customization? We invite you to join us as an Applications Analyst in our Columbus office.

• Provides day‑to‑day support for core business applications, ensuring operational continuity and quick resolution of user issues.
• Manages vendor relationships, ensuring timely support and accountability for application performance.
• Documents and tracks issues, troubleshooting processes, and resolutions to maintain a knowledge base for future reference.
• Customizes and optimizes applications to address user requirements and enhance functionality.
• Ensures seamless integration of applications with other systems, supporting workflows across departments.
• Collaborates with stakeholders to identify opportunities for process improvement and implement system enhancements.
• Ensures data consistency, accuracy, and quality across interconnected systems.
• Supports data integration efforts to enable efficient reporting and analysis across the organization.
• Collaborates with business units to develop and maintain reporting tools, dashboards, and data visualizations to support decision‑making.
• Assists in planning, designing, and implementing new applications and upgrades to existing systems.
• Conducts research into software products and services, evaluating their potential to meet organizational needs.
• Supports testing efforts to ensure smooth deployment of software updates and new applications.
• Communicates effectively with stakeholders, providing updates on application performance, issues, and resolutions.

• Strong analytical skills with the ability to troubleshoot and resolve complex application issues.
• Experience in requirements gathering, configuration, and integration of business applications.
• Understanding of data flow and interconnectivity between applications.
• Excellent verbal and written communication skills, with the ability to interact effectively with technical and non‑technical stakeholders.

A bachelor's degree in Computer Science, Information Systems, or a related field; or 3‑5 years of equivalent work experience. Experience in application support, vendor management, and system optimization. Familiarity with legal technology solutions (e.g., Aderant, iManage, Intapp Suite, or similar platforms) is highly desirable.

Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216‑363‑4578 or email at