Senior Quality Assurance Engineer

Job Overview

Primarily focused on manual testing of our Frictionless app (front-end user experience for applying for credit cards). Some automation testing.

• Manual test execution (front-end, UI)
• Cypress, Jira, qTest, basic QMF/SUL

• QA test automation (Cypress, Selenium)

The QA Engineer III is responsible for independently identifying and mitigating intricate quality challenges that arise from system and client enhancements, thereby safeguarding product quality prior to deployment. This role requires close partnership with project teams across the full project lifecycle to embed quality assurance principles from inception to delivery. Key duties include comprehensive testing, diligent progress tracking, and clear defect reporting to all relevant project stakeholders.

The QA Engineer III may also directly interact with external client partners for new client onboarding and the enhancement of existing client capabilities. Additional responsibilities may include configuration updates and facilitating business integration.

• Utilizes analytical skills, test plans and test scripts based on the business and functional requirements for the project and the review of these documents with systems analysts, developers, and/or vendors. Responsible for the creation of a first events validation plan which includes production validation, backout mitigation plan, and post-install support. (20%)
• Demonstrates an aptitude for detail and accuracy and technical knowledge, executes test scripts and reports defects using JIRA. Utilizes knowledge of database structure, creates and executes SQL queries to identify test accounts and verify application behavior is working as expected (20%)
• Utilizes problem solving and communication skills to work with development teams and/or vendors to resolve and retest identified defects. Report on testing progress to testing lead or project manager (20%)
• Executes first events validation and provides knowledge transfer documentation to the production support team. Updates project reporting documentation and attends team meetings. Utilizes defect management and organization skills, provide progress and metrics on test execution and defects to project team (15%)
• Demonstrates foundational knowledge of credit card operations, banking, financial, loyalty rewards, and credit card regulatory while working with various areas of the business. Demonstrates leadership by driving the testing of projects and collaborates with stakeholders in understanding the testing needs and reporting on testing results (15%)
• Act as liaison to developers, vendors, and other areas of the business to ensure project requirements are satisfied. (10%)

• High School Diploma or GED
• 8+ years of Banking/Financial Services/Insurance Domain functional testing experience

• Bachelor’s Degree Computer Science/Information Technology or Equal Technical Degree
• 10+ years of Banking/Financial Services/Insurance Domain functional testing experience

• Acceptance Test Driven Development (ATDD)
• Quality Assurance (QA)