Director, Solutions Architect

* ** Connector and data governance for AI/search platforms** (e.g., Glean, MS Power Platform) in partnership with Security Architecture, IAM, IRM, and data owners—defining evaluation criteria, risk posture, and enable/disable decisions for connectors and data sources.
* ** Unified desktop/experience and contact center architecture** (e.g., Service Now vs. Genesys) decision documents and milestone plans that support product and platform timelines.
* ** PC Services and endpoint architecture stewardship
** ensuring current‑state/target‑state, standards, and systems documentation are produced and maintained.
* ** Microsoft platform governance**: including Azure, M365, Power Platform, Copilot/Copilot Studio, endpoint management, enterprise integrations, governance and cost controls.
* ** No‑code/low‑code agentic guidance** (e.g., M365 Copilot, Copilot Studio, Glean) and contribution to guardrails for agent building, monitoring, and security.
* ** Architecture reviews and decision governance** (ARB): raise and resolve risks, drive building codes/guardrails, harvest reusable patterns, and ensure alignment with standards.
* ** People leadership and talent development
** for an architecture team, including coaching, performance, hiring, and workforce planning to match demand and priority programs.
* Key outcomes (12–18 months) deliver
** 18–24-month roadmaps
** for prioritized areas (e.g., contact center tech, unified experience, endpoint services) with decision records and dependency maps tied to platform timelines.
* Establish
** connector/data governance
** and measurably reduced risk for AI/search platforms; published allow/deny determinations and operating procedures for new connectors/data sources.
* Produce
** authoritative current‑state/target‑state documentation
** and a living architecture knowledge base for PC Services/endpoint capabilities and supporting platforms.
* Define and roll out
** agentic (no‑code/low‑code) guidance
** and adoption patterns for high‑value scenarios with security, observability, and human accountability guardrails.

Build and manage
** decision documents
** and
** Architecture Standards
** for key choices (e.g., buy vs. build, platform selections, experience consolidation) with options and clear recommendations.
* ** Education**:
Undergraduate studies in Computer Science, MIS, or related field preferred.
* ** Experience**: 10+ years in technology with demonstrated strength across multiple architecture domains and technologies; 5+ years leading planning/roadmaps; 4+ years people leadership preferred; web and cloud experience required.
* Executive‑level communication, facilitation, and influence; strong presence with ability to negotiate priorities and drive decisions.
* Enterprise/solution architecture, reference design creation, and governance through ARB and standards processes.
* ** Microsoft platform**:
Azure; M365 (Entra , Teams, SharePoint, Exchange, Graph);
Power Platform;
Copilot/Copilot Studio; identity and security (RBAC, Conditional Access, PIM, Purview, Defender); endpoint management (Windows 11, Intune/Autopilot); enterprise integrations; governance and cost controls.
* Platform and data governance for
** AI/search connectors**; collaboration with Security Architecture, IAM, IRM, and data owners.
* Contact center and
** unified desktop/experience
** evaluation experience (e.g., Service Now, Genesys) with decision frameworks and runway planning.
* ** Endpoint and PC Services
** architecture familiarity; ability to drive creation of authoritative diagrams and documentation with operations teams.
* ** No‑code/low‑code agentic
** patterns (M365 Copilot, Copilot Studio, Glean) and associated guardrails for monitoring, security, and accountability.
* ** Values**:
Regularly demonstrates Nationwide’s values and profession standards; insurance/financial services experience a plus.

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

To learn more about the benefits we offer,At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can
* feel* the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're , too, and let us know –
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