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Senior IT Epic Service Desk Agent
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-02-16
Listing for:
Berger Health System
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
** 3 years prior experience:
* Supporting enterprise-level desktop environments and PC repair.
* Work in a complex Health System IT environment.
* Familiarity with large-scale IT call centers (supporting 20,000+ users and devices) is highly desirable.
* ITIL Foundation Certification
* *** Epic certifications highly desired
***** DESIRED ATTRIBUTES
** Self-motivated with the ability to collaborate with a team, to train, and assist with providing excellent customer service while effectively addressing operational issues as they arise. Ability to work in a highly dynamic health care system.
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Position Requirements
10+ Years
work experience
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