Agile Program Manager

Overview

Build the Future

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

We're looking for a Program Manager who is energized by big challenges and passionate about making learning accessible and effective for everyone. As a member of our Product organization, you'll be part of a team dedicated to creating digital learning solutions that revolutionize classrooms and empower students to reach their full potential. The ideal candidate will have a proven track record in successfully driving large-scale programs and projects in complex enterprise product and technology environments, experience working closely and successfully with agile software development teams, and expertise in collaborating with and influencing cross-functional teams and partners at all levels of an organization.

• Program Management: You'll drive the end-to-end, on-time delivery of cross-functional initiatives, including the planning, managing, monitoring, and reporting of critical work streams, identifying and mitigating risks to program success, clearing roadblocks, and ensuring all work is being conducted efficiently, with transparency, and in close alignment with business goals, product strategies, partners, and leadership.

• Team Development and Well-being: You'll nurture high-performing agile development teams through coaching and mentorship while creating an environment that balances delivery with team well-being, energy, and engagement.

• Cross-Functional Collaboration: You'll be the central bridge between our technical, product, data science, authoring, engineering, UX, and vendor teams, to define cross-functional program objectives and success metrics, drive creation of roadmaps, create visibility and alignment across all work streams, and ensure that we're fostering healthy and productive working relationships with all our partners.

• Operational Planning & Execution: You'll partner with teams across the enterprise and with external partners to define program objectives, align cross-functional efforts, define success metrics, create clear roadmaps and milestones, and ensure everyone understands and is aligned to what success looks like for each initiative and how we'll measure our progress toward that success.

• Program Success Metrics and Reflection: You'll establish and track meaningful metrics that help your agile software development teams understand their impact and progress. You'll create regular opportunities for the teams to reflect on what's working well and what needs adjustment, using data to guide improvements. You'll help make sure we're measuring what matters and acting on those insights.

• Resource Management: You'll maintain a deep understanding of where and how to allocate people resources effectively across our key program initiatives to ensure we have enough of the right people in the right places at the right times.

• Communication and Engagement: You'll engage regularly with development teams, cross-functional partners, and leadership to communicate progress, updates, challenges, and outcomes across all work streams within your program, with a focus on making complex information clear and actionable while also ensuring everyone involved understands the "what" and the "why".

• Process Creation and Optimization: You'll contribute to our program management Community of Practice by creating, optimizing, and refining processes, with a keen eye toward those that also enhance the efficiency, scalability, and quality of our work.

• Program and Management Expertise: You've got 3-5 years' experience leading and delivering complex, end-to-end digital/technology programs in fast-paced enterprise environments, with a proven track record of driving impactful results.
• High Proficiency in Agile Methodologies: You live and breathe agile, with hands-on experience guiding diverse software development teams through iterative improvements while keeping delivery momentum strong. You also know when, how, and why to leverage traditional program management methodologies to enable large cross-functional teams to land key dates and deliver important launches.
• Outstanding Communication and Collaboration
  
  Skills:
  
  You have excellent interpersonal, collaborative, and influencing skills to build trust and lasting partnerships with diverse, cross-functional teams, including your own software development teams. You know how to craft a clear and compelling message and lead outstandingly productive and engaging meetings.
• Experience with Distributed Teams: You have hands-on experience working with geographically dispersed software development teams, ensuring seamless…