Senior Testing Analyst – Financial Services QA & Automation

Global Supervisory Management is responsible for the supervision of investment sales activities in Chase Wealth Management, JPMorgan Securities and JPMorgan Private Bank. Supervisory Management is a dedicated business aligned team whose main responsibility is to help the business manage its regulatory obligations, operational risk and supervisory requirements. The team has been established to meet the increased regulatory expectation that the business is responsible for and to align with global best practice within each Line of Business.

Are you passionate about quality assurance and process improvement in financial services? Join our Strategy & Execution Team and play a key role in supporting large-scale, complex projects that shape the future of Global Supervisory Management. As a Senior Testing Analyst, you'll become a subject matter expert in business processes and system functionality, ensuring our technology and project initiatives meet the highest standards.

This is your opportunity to collaborate with cross-functional teams, drive operational efficiencies, and deliver impactful results. Be part of a team that values innovation, expertise, and continuous improvement.

As a Supervision Testing Associate in the Strategy & Execution Team, you support Global Supervisory Management by ensuring the highest quality standards for technology and project initiatives. You partner with business and technology teams, drive automation in testing, and provide valuable insights through analysis and reporting. Together, we deliver solutions that enhance operational efficiency and regulatory compliance. You will have the opportunity to grow your expertise and contribute to a culture of excellence.

Job responsibilities

• Partner with project managers, business, and technology teams to build requirements and document use cases

• Prioritize testing activities in a fast-paced, high-pressure environment

• Create and maintain testing plans, following up on open items with stakeholders

• Develop and drive automation of testing to improve product quality and effectiveness

• Produce high-level summaries, presentations, and metrics for senior management

• Work independently while keeping management informed of progress and issues

• Lead or participate in meetings with management and project sponsors to discuss strategy

• Serve as a business application owner and subject matter expert for supervision models and systems

• Report metrics and track status for ongoing projects

• Gather requirements and plan functional and regression automated testing for key applications

• Triage, troubleshoot, and analyze complex issues and failures

Required qualifications, capabilities, and skills

• Bachelor's degree

• 3 years of experience in financial services, controls, or risk management

• 3 years of experience in data analytics or a technical skillset

• Proficiency in automated testing development methods

• Proficiency in MS Office Suite, especially PowerPoint and Excel, with ability to create presentation materials

• Ability to manage multiple priorities concurrently

• Strong sense of urgency in responding to escalating issues and changing priorities

• Excellent interpersonal and communication skills

• Hands-on experience with project management methodologies, including Waterfall and Agile

• Ability to work in a fast-paced environment, meet tight deadlines, and organize/prioritize work

• Strong understanding of user acceptance testing protocols, including automation software and methodologies

Preferred qualifications, capabilities, and skills

• Prior experience supporting trading desks, trading applications, and trading controls

• Strong knowledge of investment products, including equities, fixed income, and derivatives

• Understanding of the complex regulatory environment in investments

• Experience with flow from account opening to trading to post-trade monitoring

• Experience producing management oversight reporting and ad-hoc analysis

• Experience driving process improvements through root-cause analysis

• Experience collaborating with cross-functional teams

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and…