Site Reliability Engineer II

Play a key role in ensuring system reliability at one of the world’s most iconic and largest financial institutions.

As a Site Reliability Engineer II at JPMorgan Chase within the Enterprise technology, corporate technology team, youwill use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.

• Execute small to medium projects independently with initial direction, eventually graduating to designing and delivering projects autonomously.
• Leverage technology to solve business problems by writing high-quality, maintainable, and robust code following best practices in software engineering.
• Participate in triaging, examining, diagnosing, and resolving incidents, collaborating with others to solve problems at their root.
• Recognize toil within the role and proactively work towards eliminating it through systems engineering or updating application code.
• Understand observability patterns and strive to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis.

• Formal training or certification in software engineering concepts with 2+ years of applied experience.
• Ability to code in at least one programming language.
• Experience maintaining a cloud-based infrastructure.
• Familiarity with site reliability concepts, principles, and practices.
• Familiarity with observability tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
• Familiarity with containers or a common server OS such as Linux and Windows.
• Emerging knowledge of software, applications, and technical processes within a given technical discipline (e.g., Cloud, AI, Android, etc.).
• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, Git Lab, or Terraform.
• Emerging knowledge of common networking technologies.

• Ability to work in a large, collaborative team and demonstrate the willingness to vocalize ideas with peers and managers.
• Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects.
• Eagerness to participate in learning opportunities to enhance effectiveness in executing day-to-day project activities.
• Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems.
• General knowledge of the financial services industry.
• Knowledge of IDEs and use of coding assistants.
• Knowledge of GEN AI for technology and operations.