Product Manager - Principal

DESCRIPTION

We are looking for a talented Product Manager-Principal to join our team specializing in Systems/Information Technology for our Corporate organziation in Columbus, IN .

In this role, you will make an impact in the following ways:

+ Set clear product direction by defining and evolving the vision and roadmap, aligning solutions to business goals while consistently representing the voice of the customer.

+ Turn insights into outcomes by conducting market research, user interviews, and data analysis to define personas, pain points, and requirements that drive impactful solution design.

+ Unblock delivery with technical insight by collaborating with Enterprise/Solution Architecture and Engineering to scope and sequence technology enablers that accelerate value delivery.

+ Ensure execution excellence by shaping a high-quality, prioritized backlog (user stories, defects, enablers) with crisp acceptance criteria that stay aligned to evolving stakeholder priorities.

+ Raise the quality bar by accepting stories against the Definition of Done, leading UAT, and ensuring features meet business, security, and compliance standards prior to release.

+ Drive agile momentum by partnering with Scrum Masters and Agile Coaches to improve flow and outcomes; actively leading PI Planning, sprint ceremonies, System Demos, and Inspect & Adapt as the customer advocate.

+ Measure what matters by defining and tracking KPIs and OKRs, tying product performance to strategic objectives, and communicating value, outcomes, and roadmap with stakeholders and customers.

+ Own results and build capability by managing product P&L across the lifecycle, and leading people and org design-hiring, developing, and coaching a high-performing team to deliver scalable impact.

RESPONSIBILITIES

To be successful in this role you will need the following:

+ User centricity - Relentless dedication to understanding and prioritizing user needs, using insights from diverse research methods to shape product strategies that deliver tangible business value, ensuring a deep alignment with user goals and challenges.

+ Business process fit - Develop, drive and champion innovative ideas and strive to achieve business fit, optimizing user journeys, and leveraging continuous research and data on business trends to adapt and thrive in dynamic environments.

+ Product/Service launch - Lead a launch plan; collaborate with other teams (e.g., business partners, legal/compliance) for effective product growth and adoption, tracking user feedback and aligning stakeholders on a launch strategy.

+ Product/Service vision & roadmap - Develop a product vision based on business and customer needs, succinctly confirming the product's strategy and create a roadmap to illustrate the tactical execution of the Product Vision Finance- and data-driven decision making - Define success metrics, instrument products to capture and measure outcomes (incl. financial transparency) that align to product strategy and business goals.

Writes metrics instrumentation for engineering implementation. Consistently uses data to guide product decision-making.

+ Product/Service requirements and wire framing - Incrementally evolve a product through iterative agile processes to achieve fit for user needs. Create a Product Requirements Document of the product to capture requirements, work with UI/UX to define wireframes Technical execution - Collaborate with technology experts and team members to deliver valuable and feasible solutions, through coordinated release cadences. Write user stories, lead sprint planning and prioritization, backlog refinement, standup, etc.,

answer product questions, and make tradeoff decisions. May weigh in on architecture or design tradeoff decisions.

+ Business Risk Management - Manage risk, engage others (e.g., security, regulatory, privacy, legal) to align on outcomes / business needs Driving Effective Outcomes - Takes ownership and initiates action to deliver high-impact results.

+ Plans effectively, navigates ambiguity, adapts to change, and drives progress through thoughtful decision-making and execution.

+ Diagnoses, prioritizes and resolves issues with urgency to drive momentum and progress on objectives.

+ Demonstrates accountability and follow through to ensure results.

+ Engaging with Impact - Communicates with clarity and purpose.

+ Builds strong relationships and trust that accelerates alignment with others to influence action, foster collaboration, and accelerate outcomes.

+ Values Differences - Recognizing the value that different perspectives and cultures bring to an organization. Ensuring Customer Success - Embraces a customer-first mindset and takes actions within their role to drive customer outcomes. Acts with urgency, empathy, and accountability to understand customer goals, challenges, and context.

+ Proactively advocates for customer needs, aligns actions and solutions to enable customer priorities, and delivers support that creates meaningful value, satisfaction, and trust.

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