IT Specialist; SYSADMIN​/INFOSEC

See below for important information regarding this job.

Position will be filled at any of the locations listed below. Site specific salary information as follows:

• Battle Creek, MI: $89,508 - $ 116,362
• Columbus, OH: $93,400 - $121,422
• Dayton, OH: $92,841- $120,696
• Fort Belvoir, VA: $102,415- $133,142
• New Cumberland, PA: $102,415- $133,142
• Ogden, UT: $89,508 - $ 116,362
• Philadelphia, PA: $98,630- $128,221
• Richmond, VA: $93,499- $121,551

• Serves as an Information Technology (IT) expert with advanced knowledge in administering and supporting Citrix/VDI technologies.
• Serves as an advisor and senior staff specialist in the Enterprise Infrastructure Application Support Branch, Enterprise IT Architecture Division, Technical Foundation Services (TFS), and Enterprise IT Services (EIS).
• Provides technical guidance, analysis, advice, and troubleshooting / problem resolution on a wide range of operational problems involving enterprise IT services that impact enterprise operations in support of Citrix/VDI.
• Manages Enterprise Citrix Server Farms on a virtual platform, via VMware to include: all virtual server infrastructure needed to support Citrix project, Citrix Xen App, Xen Desktop, Net Scaler, and provisioning software/appliances,...
• ...perform installation, configuration, maintenance and support of servers in a Citrix Xen App and Xen Desktop environment.
• Review performance metrics of VDI Farm infrastructure to ensure availability of resources for external or remote users and internal users making server adjustments to improve that availability.
• Prepare reports and records of work accomplishments, administration information, and work materials as required and prepares information for supervisor on project progress.
• Provide tier 3 level enterprise support for Citrix/VDI Applications, Remote and Tool Support Branch for both Non-secure Internet Protocol Router Network (NIPRNET) and the Secure Internet Protocol Router Network(SIPRNET).
• Research, document, and apply Security Technical Implementation Guides (STIGs) or other mandated security configuration changes to Windows operating systems OR ...
• ...applications to meet security compliance in support of Citrix/VDI and other Virtual Desktop Initiatives.
• Participate in planning, designing, conducting and evaluating the results of feasibility and performance studies and environmental tests of next generation of Citrix/VDI products for enterprise implementation.
• Receives trouble calls from end-users, provides all Tier III support to include: trouble-shooting or diagnostic routines and procedures, assesses the problem, determines actions necessary to resolve the problem, and takes those actions.

• Must be a U.S. citizen
• Tour of Duty:
  Set Schedule
• Security Requirements:
  Critical-Sensitive with Secret
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA):
  Exempt
• Selective Service Requirement:
  Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment
  
  Incentives:
  
  Not Authorized
• Bargaining Unit Status:
  Yes
• Pre-Employment Physical:
  Not Required
• Selectees are required to have a REAL  other acceptable identification documents to access certain federal facilities. See https://(Use the "Apply for this Job" box below). more information.
• This is an obligated position and occupancy is subject to the return of former incumbent. If former incumbent fails to return to the position, occupancy may become permanent.
• This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations, J-6.
• Term Appointment may be converted to permanent (See Next Steps section).