Senior ITSM Problem Analyst; ServiceNow & RCA
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-02-18
Listing for:
Ford Motor Company
Full Time
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, IT Support, Systems Analyst
Job Description & How to Apply Below
A leading automotive company in Ohio is seeking an experienced ITSM Problem Analyst to enhance their IT service reliability and continuity. The ideal candidate will have a strong background in ITSM best practices, focusing on investigating and resolving recurring incidents. Responsibilities include leading root cause investigations, coordinating metrics, and driving continuous improvement initiatives. This full-time position offers competitive salary and benefits and is ideal for those with a passion for improving IT processes.
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Position Requirements
10+ Years
work experience
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