Service Delivery Manager

Qualifications Required

• 12+ years of experience leading large scale technology or transformation programs, with at least 5 years in a senior delivery leadership role.
• Proven success delivering multitower programs across infrastructure, cloud, security, or application domains.
• Strong executive presence with the ability to influence senior stakeholders and lead complex governance structures.
• Deep understanding of delivery methodologies (Agile, hybrid, waterfall), PMO governance, and operational frameworks.
• Demonstrated financial acumen including P&L ownership, forecasting, and commercial management.
• Experience leading large, matrixed teams across consulting, engineering, and operations.

• Experience at a Big 4 or toptier consulting firm.
• Familiarity with WWT’s core technology partners (Cisco, Dell, Net App, VMware, AWS, Microsoft, Google, Palo Alto, F5, etc.).
• Industry expertise in sectors such as energy, healthcare, financial services, or service provider.
• Advanced degree (MBA, MS) or relevant certifications (PMP, SAFe , ITIL, cloud certifications).

• Strategic thinking with the ability to translate vision into execution.
• Strong fluency across WWT’s business lines.
• Calm, confident leadership under pressure.
• Exceptional communication and stakeholder management skills.
• A bias for action, accountability, and measurable outcomes.
• A commitment to quality, integrity, and continuous improvement.

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Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $ to $ annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in thebasepay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing:
  Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits:
  
  Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at20 daysper year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks:
  Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWTremainsa great placeto work for All!

If you have any questions or concerns about this posting, please email

AtWorld Wide Technology, we work together to make a new world happen.

Our important workbenefitsour clients and partners as much as itdoes forour people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits,and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy,execution,and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize,test andvalidateinnovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing,distribution and integration…