Operational Technology Specialist - Entry Level
Listed on 2026-02-21
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IT/Tech
IT Support, Systems Administrator
Operational Technology Specialist
Full Time Perm
Way of Work:
Hybrid - 3 days in-office
Salary: $69, USD Annual + 8% annual bonus
Location:
Hammond, IN, or Merrillville, IN
Operational Technology Specialists perform on‑going maintenance and enhancements to EMS applications, databases and displays, utilizing change‑management methodology and SCADA modeling standards. The position will complete and maintain overall application documentation day‑to‑day application changes. Formulate and define scope and objectives for assigned projects, by working with end‑users to understand business requirements.
Disciplines- Energy Management System Support:
Model SCADA, ICCP, and Calculations - Operations Software and Application Development: responsibilities include development and enhancement of applications that support the Operational Technology electric environment.
- Network and Security Support: responsibilities include the design, development and implementation of network operations, network architecture, and network security solutions and monitoring capabilities.
- Infrastructure Support: responsibilities include Server, Desktop, VMware, Citrix and SAN administration, Directory server management
- Performs all required operational maintenance and troubleshooting of supported systems
- Works with vendors, application developers, database administrators, corporate IT, and other technology groups to resolve problems
- Assists in the design and development of System implementations
- Evaluates and tests software changes and updates supplied by vendors, prior to installation
- Maintains appropriate change management documentation for all hardware and software modification
- Provides assistance related to the installation, operation, and maintenance of computer software application programs
- Typically the contact person who would receive and handle support tickets and resolve support‑related issues
- Provides hands‑on technical maintenance or walks users through a troubleshooting and resolution process by phone or through electronic platforms such as real‑time chat
- Tracks support records and analyzes data to identify patterns of common issues
- Bachelor's Degree or equivalent work experience
- 1+ years of experience with IT Systems support such as help desk, infrastructure support, application support, or related duties
- Experience with MS Office Suite
- Familiarity with SQL and Java
- Oracle Administrator
- SQL Server Administrator
- Related experience in the utility industry
By applying, you may be considered for other job opportunities.
ADA AccommodationsIf you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at or
Work AuthorizationAuthorized to work in the United States without requiring sponsorship.
Workplace ConnectionValue inclusion within your day to day responsibilities by respecting others' perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
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$69,900.00 - $
Salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job‑related knowledge, and relevant experience, as well as internal pay equity.
Equal Employment OpportunityNiSource is committed to providing equal employment opportunities in each…
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