Telecommunications Specialist

AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.

AGE Solutions is seeking an experienced Telecommunications Specialist to join our established team supporting our DoD customer. A successful candidate will be able to work independently and with contract and government personnel to provide voice services support for a customer facility. This role is onsite full-time at our customer's location in Columbus, OH.

• Direct technical work on projects.
• Perform analysis and prepare appropriate documentation.
• Prepare and give briefings and presentations.
• Lead the team in on‑site management of installations.
• Install, operate, maintain, configure, troubleshoot, and repair IT system devices, circuits, cables, components, software, and end‑user devices.
• Assist in developing and managing project plans, reviewing task performance, and ensuring work products meet design concepts, user requirements, and schedules.
• Coordinate with Vendor PM, COR, and Program point of contact to ensure accurate solutions and user satisfaction on technical matters.
• Provide daily, weekly, and monthly reporting to the Project Manager and customer.
• Manage the assigned queue in Service Now and ensure tickets and incidents are addressed within requirements.
• Provide soft and hard phone installation and configuration.

• Seven (7) years of progressive IT experience including at least five projects in telecommunications and voice services, with at least one within the past three (3) years.
• Experience with VoIP and POTS.
• DoD Secret Clearance with a NACLC or T3 investigation.

• Security+ CE Certification
• CCNA Certification
• Experience with soft phone solutions.

• Must be able to work at a computer for extended periods.
• Must be able to work in office, warehouse, and telecommunications closet environments.
• Must be able to lift up to 40 pounds.

Compensation: $55,000+

• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
• Performance Bonuses: Awarded based on individual contributions and company-wide results, aligning recognition with impact.
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
• Financial Protection: Company‑paid life insurance up to $300K and options for additional coverage for you and your dependents.
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
• Parental Leave: 15 days of fully paid leave for new parents.
• Military Differential Pay: We bridge the gap for employees on active duty.
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees.

At AGE, you'll do work that matters, supported by a company that delivers for its people.